1 edit | [CA] Unable to connect to deviantART (Resolved) Hello,
I am unable to connect to deviantART.com since I woke up about 7am this morning. If it would be possible to look into this issue that would be great!
Disclaimer: I work for deviantART and we have tried to fix this problem internally but our team has come to a conclusion that it's on Cox's side or a problem inbetween Cox and our datacenter. We have gotten widespread complaints from other Cox users.
If anyone else on the Cox network can confirm this, that would be awesome.
Thanks
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Artician LLC
Co-Founder
Artician Web Development Studios - »www.artician.net
Artician - Creative Network for Art, Graphic Design, & Photography - »www.artician.com |
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m8trix
join:2003-12-24
Phoenix, AZ
kudos:3 | Re: [CA] Unable to connect to deviantART getting to it just fine from here in phonenix, have you try running a trace route to their website to see where the hold up is |
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| That is the first thing I did, and this is what I get:
traceroute to www.deviantart.com (199.15.160.100), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.717 ms 1.056 ms 1.383 ms
2 * * *
3 ip68-6-12-186.sd.sd.cox.net (68.6.12.186) 19.334 ms 7.491 ms 8.775 ms
4 elcnsysc01-tec192.sd.sd.cox.net (68.6.8.210) 10.633 ms 10.475 ms 13.020 ms
5 fed1sysc01-gex0901.sd.sd.cox.net (68.6.8.100) 10.412 ms 9.993 ms 9.542 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
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Artician LLC
Co-Founder
Artician Web Development Studios - »www.artician.net
Artician - Creative Network for Art, Graphic Design, & Photography - »www.artician.com |
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 CoxJimRPremium,VIP
join:2002-01-17
Atlanta, GA | reply to KnightAR
If you could supply any traceroutes from the Cox side toward their site, that would be helpful.
I would suggest in addition to this post you go ahead and call so a ticket can get opened. |
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| said by CoxJimR:If you could supply any traceroutes from the Cox side toward their site, that would be helpful.
I've asked for traceroutes, I will add them as I get them
said by CoxJimR:I would suggest in addition to this post you go ahead and call so a ticket can get opened.
Should I suggest any user reporting an issue to do the same?
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Artician LLC
Co-Founder
Artician Web Development Studios - »www.artician.net
Artician - Creative Network for Art, Graphic Design, & Photography - »www.artician.com |
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| reply to KnightAR
FWIW... I can't reach the site either.
The connection has timed out
The server at www.deviantart.com is taking too long to respond
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| Thanks, Since you live just a few miles from me I'm pretty sure you'll probably have a almost identical traceroute =/ |
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Reviews:
 ·Cox HSI
| said by KnightAR:Thanks, Since you live just a few miles from me I'm pretty sure you'll probably have a almost identical traceroute =/
Yes.... sd.sd.cox.net was the last place I got to also.
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| reply to CoxJimR
It seems that the issue has resolved itself (that or someone fixed the problem) ... Thanks if that was the case  |
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 chip89
join:2012-07-05
Independence, OH | reply to KnightAR
Its Fine in Cleveland |
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