I still did not see the extra charges drop off, but I wanted to get my bill paid.
Calling got me a pleasant person who confirmed the reversal of the $40 extra, so annoyed turned to OK. Bill paid.
Then I asked about dropping my speed from 30Mbps to 15Mbps, and was happy to hear the montly bill will drop by $20. I was even more pleased when she said she could add a 12 month promotional that will drop the price another $10!
So before taxes $148 became $118.
$148 with taxes was not much higher ($155.39)
So now I'm still faster Internet than my last negotiation with Comcast(3Mbps). I have a whole house DVR system with 3 converters versus 2 DVRs with Comcast, and more channel coverage.
We have 60 series programs in our queue. (Some have ended for a bit but I am loving the WOW way
)
Its great to have 10 episodes or so of Bubble Guppies, and Mickey Mouse Club, and others for the grand babies to enjoy any time too!
The WD - My Book AV 1TB USB 2.0 and eSATA DVR Expander should be here Monday to triple my storage area. I feels great to be in the modern WideOpenWest service area!
I updated my
review too
