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markf

join:2008-01-24
Burlington, ON
kudos:1
reply to upsidedown

Re: Speedtouch.ca not so honorable as it turns out...

CC company wants faxes of the emails where he said he'd give me my money back.

A bit of a pain to haul a phone line to my fax/printer, but I will have to do it in the next couple of days.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
Save the email to a PDF and then use www.faxzero.com to send it. They'll let you send up to three pages for free, but you can break up the emails into multiple separate faxes if you need to.

markf

join:2008-01-24
Burlington, ON
kudos:1
Reviews:
·WIND Mobile
·ELECTRONICBOX
·Execulink Telecom
Click for full size
Thanks, I've tried that service, now I'll see what happens next.

Just for fun, let's play which is the water damaged modem.

Look at the pictures and tell me which one is "water damaged"

MajorPewPew

join:2010-09-19
said by markf:

Thanks, I've tried that service, now I'll see what happens next.

Just for fun, let's play which is the water damaged modem.

Look at the pictures and tell me which one is "water damaged"

So, whats the verdict? Did you put "Dave" in his rightful place?
--
Feel the SPEED, the SPEED!!!

markf

join:2008-01-24
Burlington, ON
kudos:1
Reviews:
·WIND Mobile
·ELECTRONICBOX
·Execulink Telecom
The CC company will be issuing the chargeback within 3 business days.

I think knowing that over 1400 people have read about Dave thanks to the OP and my story is putting him in his place quite well.

Hopefully no one else has to experience Dave's customer "service" and they buy from reputable retailers instead.

You don't save buying Dave.

markf

join:2008-01-24
Burlington, ON
kudos:1
Reviews:
·WIND Mobile
·ELECTRONICBOX
·Execulink Telecom
reply to TheZandrew
Click for full size
I thought I was done with Dave until he sent me another email. Very professional.

Not sure if he saw the postings here or just got his chargeback, but I stand by what I have said. He does not run a professional business and no reputable business owner would ever do something like this.

Oh wait, he could use the Jeff O'Neill "I was hacked" excuse or this is just another reason why I will avoid dealings with him in the future and hope that others take this as a warning of what happens if things go wrong with speedtouch.ca


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
Hah, that's pathetic. What a loser.


Upsidedown

@utoronto.ca
reply to markf
The 3rd Party ISPs should price match him, as "Dave" is obviously making money off of these sales. ISPs can most likely order more for a larger discount, sell it for the same price, and more people will buy them because of the support (any support vs zero from Dave). It'll teach "Dave" a very hard lesson.