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Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal to Korriee

MVM

to Korriee

Re: [Signals] Dropping connection

I don't see anything that jumps out as an issue. Monitor your signal levels for the next couple hours. Record the levels every half hour to see if any of them are moving. If you don't see a huge change towards or outside "Maximum" limits, then it could be a hardware issue with your modem, a Comcast issue, etc.
Korriee
join:2012-09-16

Korriee

Member

ownstream
Freq/Power: 603.000 MHz 9 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
Upstream
Freq/Power: 22.600 MHz 58 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

Upstream power jumped up, is that whats causing frequent disconnects? (got these when the internet went out)

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

said by Korriee:

Upstream
Freq/Power: 22.600 MHz 58 dBmV
Upstream power jumped up, is that whats causing frequent disconnects? (got these when the internet went out)

I think you just caught the culprit.
Call Comcast Tech support. You have proof there is an issue either with your connection or the modem.
Korriee
join:2012-09-16

1 edit

Korriee

Member

disregard