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tristen1230

join:2010-12-26
Belleville, ON

Banwidth Not Showing for 14 and 15

I contacted Cogeco to see if they were aware of this problem. It seemed like the were not. I remember this happened a while ago where it did not count for like a week. Does anyone else experience this problem?

Flynnt

join:2009-08-31
Windsor, ON

I'm also missing the 14th and 15th. It is making it hard to keep track of my bandwidth since I know I used quite a lot those days after purchasing a couple games on Steam.



dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:9

You mean [GULP] you don't keep track of your usage independently of your ISP?

Yikes.

Mike


Flynnt

join:2009-08-31
Windsor, ON

I do but for some reason it's never spot on so by the end of the month Cogeco is mysteriously higher.



dillyhammer
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join:2010-01-09
Scarborough, ON
kudos:9
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1 edit

said by Flynnt:

I do but for some reason it's never spot on so by the end of the month Cogeco is mysteriously higher.

That's not a mystery, well known, it'll never be spot on.

There may be days where your measurements are higher than theirs as well.

In the end, they should be reasonably close.

If they're different by orders of magnitude, then there's a problem.

Users - any user, not just those on Cogeco - should ALWAYS be keeping track of their usage independently of their ISP. Always.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

2 edits

reply to tristen1230

said by tristen1230:

I contacted Cogeco to see if they were aware of this problem.

It seemed like they were not.

I remember this happened a while ago where it did not count for - like a week.

Does anyone else experience this problem?

 
Yup, and that was one reason why I left GOUGEco.

This issue is well known to Cogeco - They just don't give a damn !

See my thread from earlier this year.

»Cogeco's Broken Usage Meter

Bear in mind that I was not questioning the accuracy of their meter.

Instead I was simply grossed out and angry that it STOPPED WORKING FOR DAYS AT A TIME !

EdmundGerber

join:2010-01-04
kudos:1

reply to Flynnt

said by Flynnt:

I do but for some reason it's never spot on so by the end of the month Cogeco is mysteriously higher.

They are ripping you off, then, either deliberately or unintentionally.


dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:9
Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris

said by EdmundGerber:

said by Flynnt:

I do but for some reason it's never spot on so by the end of the month Cogeco is mysteriously higher.

They are ripping you off, then, either deliberately or unintentionally.

Well, depends on how much "mysteriously higher" it is. A couple dozen MB either way can be accounted for easily.

A couple dozen GB.... then yeah, I would call shenanigans.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

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