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IowaCowboy
Want to go back to Iowa
Premium
join:2010-10-16
Springfield, MA
Reviews:
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1 edit

[Connectivity] Randomly dropping connections

I have an Arris TM862G gateway and it comes in through a four way splitter shared with a TiVo, Comcast DVR and a DTA on a TV in the basement. I have recently had problems with the Internet randomly dropping out, particularly on my iPad 3 since I use that the most. I'll get an error that says safari cannot open the page because the server cannot be found. Switch the iPad over to Verizon LTE (built into iPad) and the page in question loads fine (which points the finger at Comcast). I like the 862G because it has 8x4 channel bonding but I own a tm722g and an Apple AirPort router that I could put back in if neccessary. I do have a large number of uncorrectable code words. I'll post screenshots of my modem pages if neccessary but that would entail me dragging out the MacBook pro as I cannot upload to this site via iPad/iPhone.

 RF Parameters
Downstream

DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 97 693.00 MHz -0.04 dBmV 37.64 dB 256QAM 3575567359 746 2113
Downstream 2 98 699.00 MHz 0.12 dBmV 37.64 dB 256QAM 1831199146 1345 984
Downstream 3 99 705.00 MHz 0.44 dBmV 37.36 dB 256QAM 1856632959 11619 894
Downstream 4 100 711.00 MHz 0.77 dBmV 37.09 dB 256QAM 1818917999 34280 6890
Downstream 5 101 717.00 MHz 1.10 dBmV 37.94 dB 256QAM 1838780269 818 1887
Downstream 6 102 723.00 MHz 0.88 dBmV 38.26 dB 256QAM 1871861664 15719 2711
Downstream 7 103 729.00 MHz 0.51 dBmV 38.26 dB 256QAM 1834144358 2266 2633
Downstream 8 104 735.00 MHz 0.42 dBmV 37.94 dB 256QAM 1823695985 56261 1748
Reset FEC Counters
Upstream

UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 1 30.00 MHz 41.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 4 2 36.50 MHz 41.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
 Status
System Uptime: 16 d: 3 h: 50 m
Computers Detected: staticCPE(1), dynamicCPE(1)
CM Status: Telephony-Reg Complete
Time and Date: Sun 2012-09-16 11:53:35

--
I wish I still lived in Iowa; Everything there from rent and groceries to Cable TV is much cheaper in Iowa (especially with an overbuilder in town).

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