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gregoryshock
join:2012-09-11

gregoryshock to Smith6612

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Re: New Netgear 7550 cant get to gateway need assistance

I am new to this site, as well I am also new to DSL. For 5 years I had to be on Verizon Wireless, since Verizon refused to open a DSL line to where I live. Finally Frontier bought my area, and now I finally have DSL as an option. Since Verizon Wireless had gone to "limited internet access" I was extra eager to make the switch from Verizon Wireless to Frontier DSL. I joined up with a site called howtogeek.com It was there I learned about openDNS. I checked into it and decided I really liked the features they have to offer. For me it isn't the extra speed or the reliability that I like them. It is for the extra features they offer. At the time I could use openDNS by setting up my individual computer only. One had to set the computer up and then it would work (sorta) openDNS began failing because Verizon Wireless would continually switch something. I gave up and uninstalled openDNS. After I got my new Frontier Netgear Model 7550 I thought I could change it to the openDNS IP. But so far I haven't been able to figure out how. I first contacted Frontier via online chat support, and they said that all I had to do is set up the openDNS in the modem. I got into the modem and started looking around. I couldn't find where I could put in the IP addresses. Next I went to the openDNS forums and asked them. They told me that you can't put those IPs into my modem. Next I went to howtogeek and showed my screen shots there... So far they haven't been able to figure it out either. But someone just gave me an idea how maybe I could do it.

Smith6612
MVM
join:2008-02-01
North Tonawanda, NY
·Charter
Ubee EU2251
Ubiquiti UAP-IW-HD
Ubiquiti UniFi AP-AC-HD

Smith6612

MVM

Log into the modem at »192.168.1.1/ and choose My Connected Home (or My Network) then click on "Network Connections" from the left hand side navigation. From there, choose the edit button for the Broadband Connection (DSL). Under VCs, select the edit button for the option 0/35 which should be the only one enabled besides ATMLBCK (ATM Loopback). From that point, DNS Primary and DNS Secondary are where you fill in OpenDNS's IP addresses.

Save, and possibly reboot the gateway if need be and the Gateway will proxy off your DNS requests to OpenDNS instead of Frontier's offered servers.

Strider7Sfga
@50.42.22.x

Strider7Sfga to gregoryshock

Anon

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It's a waste of time trying to get any real help from 1st level tech support by telephone. Ask for a supervisor or have them schedule an in home technician visit if you're not real tech savvy. You're already paying the tab for equipment rental / support, so may as well avail yourself of it. Anyhow, It's pretty simple to set up different DNS servers to replace the Frontier DNS.
Go To: »192.168.254.254/htmlV/we ··· Main.htm to view the Browser based, settings GUI. Easy, 3 click process.
Click where you see the Red Arrow's to change DNS. Remember to right down previous settings before changing anything so you avoid having to resort to a "default settings modem reset."