 plencnerbPremium
join:2000-09-25
Elgin, IL
kudos:2 | reply to TriForce
Re: [Speed] My French Car Forum is Being Throttled - But Why?I would have to agree here. Site is slow loading for me as well (not like it was this morning).
It would have to be evening congestion on our end I'm thinking, as it is what....2 or 3 AM in France (if that is where the site is hosted). Things should be really quite over there at this hour.
By the way, here is a current trace route if that helps with anything.
tracert autodejavel.fr
Tracing route to autodejavel.fr [82.165.110.194]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms smoothwall [192.168.0.100]
2 25 ms 30 ms 19 ms 24.13.16.1
3 10 ms 8 ms 9 ms te-9-1-ur04.algonquin.il.chicago.comcast.net [68.87.229.189]
4 14 ms 15 ms 16 ms te-0-3-0-2-ar01.area4.il.chicago.comcast.net [68.86.189.229]
5 17 ms 31 ms 15 ms pos-3-6-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.9]
6 13 ms 14 ms 14 ms pos-1-3-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.86.158]
7 14 ms 13 ms 14 ms xe-9-0-0.chi10.ip4.tinet.net [77.67.71.145]
8 115 ms 116 ms 117 ms xe-7-1-0.ams20.ip4.tinet.net [89.149.182.165]
9 127 ms * * schlund-gw.ip4.tinet.net [213.200.75.94]
10 148 ms 148 ms 149 ms te-4-1.bb-c.act.fra.de.oneandone.net [212.227.120.130]
11 137 ms 141 ms 139 ms te-1-3.bb-c.tp.kae.de.oneandone.net [212.227.120.17]
12 138 ms * * ae-1.gw-dista-a.bap.rhr.de.oneandone.net [212.227.121.171]
13 144 ms 148 ms 146 ms vl-1991.gw-ps5.bap.rhr.de.oneandone.net [217.160.127.70]
14 144 ms 142 ms * kundenserver.de [82.165.110.194]
15 144 ms 143 ms 143 ms kundenserver.de [82.165.110.194]
Trace complete.
--Brian
--
============================
--Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail |
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sk1939Premium
join:2010-10-23
Washington, DC
kudos:9 | If your in a high-volume area for Comcast it's likely that you will face congestion. |
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| reply to TriForce
yeah loads very slow for me on comcast
I tried on my university internet, loaded quickly. |
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| Must be Comcast's worse peering arrangements slowing it down. |
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| reply to Checkerboard
I tried it here on both my Comcast connection, and my AT&T phone (Galaxy S III on "4G" (HSPA+)). After about half an hour on Comcast, all I've been able to get it to do is load the page title. On my phone, the site loaded in about 5 seconds.
Comcast traceroute:
Tracing route to autodejavel.fr [82.165.110.194]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms DD-WRT [192.168.0.254]
2 38 ms 20 ms 12 ms 67.180.40.1
3 10 ms 9 ms 9 ms te-3-2-sr01.ukiah.ca.sfba.comcast.net [68.86.249.21]
4 11 ms 11 ms 11 ms te-8-1-ur06.rohnertpr.ca.sfba.comcast.net [68.87.226.229]
5 13 ms 15 ms 16 ms te-0-1-0-7-ar01.oakland.ca.sfba.comcast.net [68.87.192.162]
6 16 ms 23 ms 23 ms he-2-13-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.90.141]
7 21 ms 16 ms 19 ms pos-0-2-0-0-cr01.sanjose.ca.ibone.comcast.net [68.86.87.182]
8 22 ms 20 ms 23 ms pos-0-2-0-0-pe01.11greatoaks.ca.ibone.comcast.net [68.86.87.10]
9 20 ms 19 ms 19 ms xe-9-3-0.sjc10.ip4.tinet.net [213.200.80.165]
10 183 ms 185 ms 183 ms xe-10-1-0.ams20.ip4.tinet.net [89.149.182.161]
11 * * 209 ms schlund-gw.ip4.tinet.net [213.200.75.94]
12 197 ms 199 ms * te-4-1.bb-c.act.fra.de.oneandone.net [212.227.120.130]
13 203 ms * * te-1-3.bb-c.tp.kae.de.oneandone.net [212.227.120.17]
14 203 ms 274 ms 204 ms ae-1.gw-dista-a.bap.rhr.de.oneandone.net [212.227.121.171]
15 * 197 ms 199 ms vl-1991.gw-ps5.bap.rhr.de.oneandone.net [217.160.127.70]
16 207 ms 207 ms 205 ms kundenserver.de [82.165.110.194]
Trace complete.
AT&T phone traceroute (canceled by myself at hop 27):
app_131@android:/ # traceroute autodejavel.fr
traceroute to autodejavel.fr (82.165.110.194), 30 hops max, 38 byte packets
1 * * *
2 172.26.245.123 (172.26.245.123) 172.898 ms 189.410 ms 119.335 ms
3 172.26.236.2 (172.26.236.2) 169.755 ms 229.544 ms 119.487 ms
4 172.26.96.11 (172.26.96.11) 131.909 ms 269.403 ms 119.639 ms
5 172.26.96.193 (172.26.96.193) 159.286 ms 139.569 ms 130.108 ms
6 172.16.104.242 (172.16.104.242) 129.131 ms 189.501 ms 149.428 ms
7 12.249.2.53 (12.249.2.53) 129.467 ms 189.867 ms 199.420 ms
8 12.83.180.94 (12.83.180.94) 249.443 ms 219.747 ms 319.335 ms
9 12.122.149.133 (12.122.149.133) 219.472 ms 199.237 ms 320.433 ms
10 * 192.205.32.210 (192.205.32.210) 963.406 ms 249.687 ms
11 vlan70.csw2.SanJose1.Level3.net (4.69.152.126) 340.272 ms vlan80.csw3.SanJose1.Level3.net (4.69.152.190) 300.106 ms 296.352 ms
12 ae-71-71.ebr1.SanJose1.Level3.net (4.69.153.5) 269.342 ms ae-61-61.ebr1.SanJose1.Level3.net (4.69.153.1) 209.583 ms ae-91-91.ebr1.SanJose1.Level3.net (4.69.153.13) 279.444 ms
13 ae-2-2.ebr2.NewYork1.Level3.net (4.69.135.186) 349.702 ms 379.399 ms 299.374 ms
14 ae-6-6.ebr2.NewYork2.Level3.net (4.69.141.22) 329.468 ms 389.501 ms 389.471 ms
15 ae-1-100.ebr1.NewYork2.Level3.net (4.69.135.253) 459.515 ms 359.774 ms 369.479 ms
16 ae-3-3.ebr2.Washington1.Level3.net (4.69.132.89) 410.041 ms 479.933 ms 409.828 ms
17 ae-43-43.ebr2.Paris1.Level3.net (4.69.137.57) 499.008 ms ae-41-41.ebr2.Paris1.Level3.net (4.69.137.49) 429.880 ms ae-42-42.ebr2.Paris1.Level3.net (4.69.137.53) 479.659 ms
18 ae-56-221.csw2.Paris1.Level3.net (4.69.161.54) 429.696 ms ae-58-223.csw2.Paris1.Level3.net (4.69.161.62) 430.062 ms ae-59-224.csw2.Paris1.Level3.net (4.69.161.66) 430.093 ms
19 ae-2-52.edge5.Paris1.Level3.net (4.69.139.235) 378.606 ms 800.611 ms 252.281 ms
20 11-INTERNET.edge5.Paris1.Level3.net (212.73.200.54) 223.684 ms 223.592 ms 240.836 ms
21 * te-2-4.bb-d.bap.rhr.de.oneandone.net (212.227.120.42) 293.331 ms 350.038 ms
22 ae-1.gw-dista-a.bap.rhr.de.oneandone.net (212.227.121.171) 359.744 ms 439.401 ms 349.763 ms
23 vl-1991.gw-ps5.bap.rhr.de.oneandone.net (217.160.127.70) 359.744 ms 359.804 ms 339.570 ms
24 * * *
25 * * *
26 * * *
27 *^C
130|app_131@android:/ #
--
KI6RIT |
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| I have been experiencing the same problems viewing sites in the UK for the past 3 days now - it is really bad in the afternoon and evening but ok after 3am until about 12 noon. When I did a tracert the only common route was the tint.net and that was where the slowdown showed up on mine as well. When I connect through my phone at&t as a hotspot the speed is fine - just when I am on comcast and only for 3 days now. But just wanted to mention it isn't just a car site in france. |
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Reviews:
 ·Comcast
1 edit | tinet.net is Inteliquent, a long haul transit network. Comcast swaps data packets with them to extend their coverage with other ISPs. It's a mutual benefit called peering. Apparently Inteliquent may be the slow down as Level 3, used by at&t, isn't affected by slowdown. It's fast on Comcast's backbone until it hits Inteliquent. |
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 Andrew JPremium
join:2001-11-09
Lancaster, PA | reply to Checkerboard
Loads in about 2 seconds. |
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| reply to TriForce
Wow- thatnks for getting to the heart of the problem. The site is once again fast this morning.
Any idea how to get Comcast's attention in order to address this? As I mentioned earlier, all they'll offer is to sell me a Signature Service subscription. |
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| reply to Imagnu
Damn, this is frustrating. Any idea as to whom I should contact to get it addressed? It constitutes (for me) a radical reduction in service quality.... |
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| reply to Checkerboard
Site loads just fine for me.
--
»www.VAJeeps.com |
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sk1939Premium
join:2010-10-23
Washington, DC
kudos:9 Reviews:
 ·T-Mobile US
| reply to Checkerboard
said by Checkerboard:Damn, this is frustrating. Any idea as to whom I should contact to get it addressed? It constitutes (for me) a radical reduction in service quality....
There's not much you can do about it, it's wrriten into your Terms of Service that slowdowns like that can occur (among other things). |
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approval from:
sortofageek 
| I contacted tinet.net customer service last night - they said to email noc@tinet.net with as much information as possible like when it happens and including copies of your trace routes - and they will try to trace the problem. In the mean time I am losing business each day - so please email your problems to them and I will as well and maybe they will fix the issue. |
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| I am composing my email to tinet.net right now. However, I don't know how to run a Trace routing - is there an easy way to do this? Thanks, Peter |
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sk1939Premium
join:2010-10-23
Washington, DC
kudos:9 | Go to the Command Prompt (under Windows 7/Vista it can be found by typing CMD, and under Win 2000/XP it can be found by going to Run and typing in CMD).
Then type "tracert autodejavel.fr" |
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| I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan |
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 NetFixerFrom my cold dead handsPremium
join:2004-06-24
The Boro
·Comcast Business..
 ·Vonage
·Cingular Wireless
·Comcast
| said by Imagnu :I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan
You will need to get your hosting service and/or their ISP involved if you want to get action taken. You are not Inteliquent's customer, and your complaints are not going to be taken seriously. Gently hinting to your hosting service that if the problem is not resolved quickly you are going to move 200 accounts from their servers has a better chance of being taken seriously.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | reply to Imagnu
said by Imagnu :I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan
I noticed an email from their NOC last night so maybe that was due to your contact. We're investigating (and have been since this thread began).
--
JL
Comcast |
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| reply to Imagnu
said by Imagnu :I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server.
If you and all your customers are US based, you should move the 200 web sites. The one thing that can't be fixed some of the latency due to speed of light limitations. |
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| said by devnuller:If you and all your customers are US based, you should move the 200 web sites. The one thing that can't be fixed some of the latency due to speed of light limitations.
It isn't as simple as that - I have been with the same hosting company since 1998 ( I was living in England at the time). Although the majority of my customers are in the USA - Some of my earlier customers are located in the UK and Ireland. Because I have been with my hosting company for so long I still have the same package they offered at the beginning of their business - I joined when there was no limit on number of domain names hosted - no limit on bandwidth and no limit on space. And all at one low monthly fee. That way I am able to offer small businesses low cost websites and hosting services for very little - businesses that could not otherwise afford websites can now. Since this has begun 5 days ago I have been looking into other hosting and my hosting fees may increase to more than I am charging my customers. In the 14 years I have been hosting websites there has never been a situation like this. I appreciate the help and comments from everybody - and I understand that sometimes things happen. But I would rather not have to find a different hosting company. Thanks again. Megan |
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