said by Val :TSI guys-if you would like to change my opinion-please try. I wish i could stay with you, but...
Would you kindly contact me & we can elaborate as to what you are looking for. As for wait times, yes we know, & we're not denying that it's definitely cumbersome. As for email support, I'd gladly take a look at the conversations & replies that were given to you.
One last thing, if I may. It really is a simply inquiry... how come you are posting from a Bell.ca connection? Is your Teksavvy service down & not working? Would you need help to fix something?
Thanks,
Martin