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ksgreg

@cox.net

[KS] Sporadic disconnects and packet loss

I have been experiencing quite a few instances of my router/modem combo disconnecting from the internet over the past few weeks. I called and was told that there have been a few outages recently, but the problems have started occurring everyday. Also, packet loss varies from 2-10% consistently according to pingtest. What information do I need to find out to get the people at Cox to actually try to help me solve my issues?

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Well help to start posting stuff asked in this thread »[ALL] what to post before complaining about slow speeds...?
Expand your moderator at work

anterograde

join:2012-06-15
reply to ksgreg

Re: [KS] Sporadic disconnects and packet loss

Time to get Google Fiber.

Hoss
Sauters A Walrus

join:2000-10-05
Tulsa, OK
said by anterograde:

Time to get Google Fiber.

I'm gonna guess the OP isn't from KC, since the closest Cox services to the KC metro is Topeka.