said by Anonymous:
They can only do so much and if people keep calling they become a nuisance.
What a way to run a business, Tell those that have poor service (and actually have the audacity to complain about it) to go away.
7 years ago when I first had Mediacom cable I was in the same position. Constant problems weekly for over a year and half period. I complained and complained. Mediacom went thru the motions but never did give me satisfactory service. I finally left and went to DSL which for 6 years was rock solid and reliable.
Now thanks to Mediacom Chad I am once again "trying" Mediacom Internet. For 6 months their service has been "adequate". I will never again allow myself to get into the position of suffering thru poor service- from ANY company. If Mediacom ever gives me the poor service like they did 7 years ago I will be back to DSL in a heartbeat.