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abasdg

join:2001-12-13
Fort Worth, TX

"Normal" DSL Link Stats

I've had uverse for about a month, and I'm just wondering what should be considered normal in terms of service. I occasionally get a TV freeze up here an there, though have seen TV outages of 30+ seconds on two occasions. Those have resolved themselves in about a minute.

My expectations are telecom industry goal of 99.999% (five-nines) reliablity. I'm just wondering what AT&T's standard is for UVERSE before complaining or cancelling.

5 minutes worth of DSL Unavailable seconds, and over 3 minutes of blocks errors doesn't quite cut it in my book.

Every time I noticed an issue, I take a look at the stats, and sure enough, its directly linked to the DSL line coming in, not the internal LAN.

DSL Link Errors
Collected for 24Days8:07:00

Since Current Current Time Since
Reset 24-hr int. 15-min int. Last Event
DSL
Link Retrains 4 0 0 1Day5:41:52
DSL Training Errors 0 0 0 0:00:00
Training Timeouts 0 0 0 0:00:00
Loss of Framing Failures 0 0 0 0:00:00
Loss of Signal Failures 0 0 0 0:00:00
Loss of Power Failures 0 0 0 0:00:00
Loss of Margin Failures 0 0 0 0:00:00
Cum. Seconds w/Errors 210 30 14 0:05:47
Cum. Sec. w/Severe Errors 113 12 1 0:06:36
Corrected Blocks 19922187 1272295 160727 0:05:47
Uncorrectable Blocks 26287 3277 372 0:05:47
DSL Unavailable Seconds 305 9 0 0:18:32

DSL Line RJ-11
Down Up
User Rate 25309 kbs 2036 kbs
Max User Rate 46863 kbs Not Available
Noise Margin 18.7 dB Not Available
Attenuation 17.3 dB Not Available
Output Power 14.4 dBm -7.5 dBm

Protocol G.993.2
Channel Interleaved
DSLAM Vendor Information Country {65461} Vendor {CXSY} Specific {12291 }
Rate Cap 25312 kbs
Attenuation @ 300kHz 8.8 dB
Uncanceled Echo 0.0 dB Ok
VCXO Frequency Offset 0.0 ppm Ok
Final Receive Gain 0.0 dB Ok
Excessive Impulse Noise 0 Ok