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abeconnally

@direcpc.com

[HN7000S] can't get google to come up, every other site is fine

ever since the https issue on 117 the other day, I can get to anything on the google network. no google.com, no gmail, no accounts.google, etc

I have tried everything I can think of. Clearing cache and cookies, restarting the modem, restarting the router, restarting the computer, changing the proxy settings in Firefox, turning off the turbo page, etc.

Any idea what is going on? I was able to get to a google login screen, if I took out the https (so, forced http). So, I'm thinking it must be related to https.

Hughes support has been less than helpful, as usual.



Kman08

@direcway.com

Re: [HN7000S] can't get google to come up, every other site is f

You know, I am on 117 as well. And we used to get Google specific troubles all the time. We worked with Hughes techs on the issue for so long. But never really came to resolve on the issue. I think it had something to do with their turbopage servers. But others thought it was a DNS service issue. But, of note, our issue cleared up and we have not had a Google issue for about 6-8 months now. "Keeping fingers crossed" LOL And still working for us now. Maybe try tearing down the turbopage server or even turning it off and restarting your system (modem too) to refresh it. Then try again?



abeconnally

@direcpc.com

yeah, I have tried tearing it down and turning the modem off as well.

I'll try disabling turbopage and running on a different DNS and see if that helps.



abeconnally

@direcpc.com

well, disabling turbopage and putting in my own DNS hasn't helped.

hmmmmm... ??????



Kman08

@direcway.com

Your kind of limited at this point. Either Google itself is screwing around, which I used to suspect, or you should try to call tech support maybe at this point. Try posting on my hughes community and see if Sara can get you the right help. They will probably think it is to do with your internet settings. When we we were trying to work it out with Hughes, it was so frustrating. But maybe it has something to do with the way they process our intenet traffic. I guess you could see if it is your browser settings screwing with things or some setting in your router. Does it happen if you have the computer connected directly to the modem? In our case it was all our computers that were affected and it did not matter if we were connected directly to the modm or not, even my wifes Apple was affected, so the issue was definately to me outsid our home. I hope you get it resolved, it is a pain in the arse.