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HardwareGeek
join:2003-11-15
Brooklyn, NY

HardwareGeek

Member

Re: [Northeast] Verizon Refuses to give me my Gift Card

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I thought I attached my order conf showing the $500 gift card.
McBane
join:2008-08-22
Wylie, TX

McBane

Member

Another reason why Verizon sales/billing suck

HardwareGeek
join:2003-11-15
Brooklyn, NY

HardwareGeek

Member

They told me I opt'ed for the $20 off a month which isn't true. I opt'ed for what was offered in the screen shot in the 1st post and even though the pricing listed was wrong they agreed to honor the complete deal.

They said they will have someone call me. I am not holding my breath and will continually hound them.

I was hoping to use the card to buy a sofa for my new apt, only piece of furniture missing as soon as I get the card. Ikea here I come!
HardwareGeek

HardwareGeek

Member

Now I got an email from Verizon asking me to call them. Lets see how this goes.

Anon69
@verizon.net

Anon69 to HardwareGeek

Anon

to HardwareGeek
Technically you did opt for another promo. They did not have to honor the system error, but did anyways. Now you have a killer deal that will amount to way more than $500 over a few years.

HardwareGeek
join:2003-11-15
Brooklyn, NY

HardwareGeek

Member

System error or no system error still entitled to the promo they agreed to honor, and that promo included a $500 gift card.

had I accepted the free promo for the dvr, would I have to call every month to get a credit?