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andrewc2

join:2011-06-05
Matamoras, PA
reply to majortom1029

Re: [iO] Basic Cable will require digital box?

You can get as many boxes for free as you need. Free for 2 years if you don't already have any cable boxes. Free for 1 year if you already have one or more.


Pppp

@optonline.net
Or 2dollar a month dta boxes when they come out.


SirQAM

@verizon.net
My elderly uncle, who is on the Bergen/Cresskill system, was told the SA4200 box he got was only free for one year starting in July 2012. Why are some subscribers getting two years and others only one year? Is there an appeal under these contradicting circumstances?


SirQAM

@verizon.net
reply to Pppp
I forgot to include in my last post that he also only subscribes to Broadcast Basic.

andrewc2

join:2011-06-05
Matamoras, PA
If you already have cableboxes you only get them free for a year. If you don't have any boxes then you get them free for two years.


SirQAM

@verizon.net
My uncle had no cable boxes prior to picking up the one in July due to the Analog shut-off. During that visit, they told him one year free. Should he call CV corporate?

Bob4
Account deleted

join:2012-07-22
New Jersey
He got at least one letter in the mail. What did it say?


SirQAM

@verizon.net
The letter my uncle received mentioned "one year" of free cable box rental. But as I read this thread, I see some subscribers in the same situation were provided two years. That appears to me to be a discrepancy. I do not object to anyone getting two or even more years free, in fact I think it is the right thing to do. However, if that is available to some, I don't understand why others are limited to one year...

Bob4
Account deleted

join:2012-07-22
New Jersey
You can call and ask, but chances are the person you talk to is not empowered to satisfy customers and all you'll be accomplishing will be to increase your blood pressure.