said by rizzo777:Sorry if I'm coming across a little pissed off, but I know there is an issue and I will like this resolved, I only play games online, I don't care about download speeds. I just want to get this fixed so I don't hook up DSL here, I'd rather stay with cable, but if the tech Saturday doesn't fix this I might have to change
I cant see anything that a tech at your house can fix.
You really have not shown us anything other than a screen shot in a game that shows packet loss at that location. There was no packet loss in your traces or your ping. Latency is normal on the RR network. There is no loss to your equipment.
Jitter and signal level have no relationship. Even if they did your signal levels are within spec.
Run us a couple of speed tests if you can?
Hob