sk1939 Premium Member join:2010-10-23 Frederick, MD |
to Checkerboard21
Re: [Speed] My French Car Forum is Being Throttled - But Why?Go to the Command Prompt (under Windows 7/Vista it can be found by typing CMD, and under Win 2000/XP it can be found by going to Run and typing in CMD).
Then type "tracert autodejavel.fr" |
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Imagnu
Anon
2012-Sep-21 6:59 am
I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan |
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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NetFixer
Premium Member
2012-Sep-21 7:41 am
said by Imagnu :I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan You will need to get your hosting service and/or their ISP involved if you want to get action taken. You are not Inteliquent's customer, and your complaints are not going to be taken seriously. Gently hinting to your hosting service that if the problem is not resolved quickly you are going to move 200 accounts from their servers has a better chance of being taken seriously. |
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jlivingood Premium Member join:2007-10-28 Philadelphia, PA |
to Imagnu
said by Imagnu :I received an email back from NOC@tinet.net - requesting a service ID which I do not have - will have to call them again. I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. As soon as I noticed a problem I started to search for a solution which is how I found this forum. I will contact Inteliquent and try to get them to open a service ticket even though I am not a customer of theirs - as this is a problem they need to deal with anyway. I will keep you informed of my progress. Megan I noticed an email from their NOC last night so maybe that was due to your contact. We're investigating (and have been since this thread began). |
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to Imagnu
said by Imagnu :I really need this resolved as it is hurting my business. I am a web designer - I am hosting all of my websites on one server located in the UK - but my clients - like myself - are located in the USA and many use comcast. My clients are now complaining that their websites are not working - and if I can't get this fixed quick - I will need to move almost 200 websites to a different server. If you and all your customers are US based, you should move the 200 web sites. The one thing that can't be fixed some of the latency due to speed of light limitations. |
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Imagnu
Anon
2012-Sep-21 10:41 am
said by devnuller:If you and all your customers are US based, you should move the 200 web sites. The one thing that can't be fixed some of the latency due to speed of light limitations. It isn't as simple as that - I have been with the same hosting company since 1998 ( I was living in England at the time). Although the majority of my customers are in the USA - Some of my earlier customers are located in the UK and Ireland. Because I have been with my hosting company for so long I still have the same package they offered at the beginning of their business - I joined when there was no limit on number of domain names hosted - no limit on bandwidth and no limit on space. And all at one low monthly fee. That way I am able to offer small businesses low cost websites and hosting services for very little - businesses that could not otherwise afford websites can now. Since this has begun 5 days ago I have been looking into other hosting and my hosting fees may increase to more than I am charging my customers. In the 14 years I have been hosting websites there has never been a situation like this. I appreciate the help and comments from everybody - and I understand that sometimes things happen. But I would rather not have to find a different hosting company. Thanks again. Megan |
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Imagnu |
to jlivingood
said by jlivingood:I noticed an email from their NOC last night so maybe that was due to your contact. We're investigating (and have been since this thread began). Thank you - that is good to know. |
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to Imagnu
I'm with you, imagnu. Something has radically changed for the worse just 5 days ago, and like you, I wrote to tinet.net. However, all they said to me was that they didn't finad any issues with their network (see below) and sent me their tracert routing:
"After further investigation I do not find any issues on our network that would cause the packet loss that you have reported. The following is a copy of our trace route monitor to 85.165.110.194.
My traceroute [v0.69] ams20-re0 (0.0.0.0)(tos=0x0 psize=64 bitpattern=0x00) Fri Sep 21 06:59:02 2012 Keys: Help Display mode Restart statistics Order of fields quit Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. schlund-gw.ip4.tinet.net 0.0% 291 6.8 10.4 6.7 60.5 8.4 2. te-4-1.bb-c.act.fra.de.oneandone 0.0% 291 21.0 13.4 6.7 73.4 10.9 3. te-1-3.bb-c.tp.kae.de.oneandone. 0.0% 291 28.0 27.6 23.7 139.4 10.5 4. ae-1.gw-dista-a.bap.rhr.de.onean 0.0% 291 13.1 18.0 9.8 386.6 30.6 5. vl-1991.gw-ps5.bap.rhr.de.oneand 0.0% 290 10.3 14.7 9.9 67.8 9.8 6. kundenserver.de 0.0% 290 9.7 15.9 9.6 155.5 18.0
So, what next? Let's hope JLivingood at Comcast in Philly can fix things... please!!! |
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Checkerboard21 |
And here it is, 2:40 p.m. PDT and the site ( » autodejavel.fr )won't load.... again. And this morning until at least lunchtime, it worked fine. |
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JohnInSJ Premium Member join:2003-09-22 Aptos, CA |
JohnInSJ
Premium Member
2012-Sep-21 5:57 pm
said by Checkerboard21:And here it is, 2:40 p.m. PDT and the site ( »autodejavel.fr )won't load.... again. And this morning until at least lunchtime, it worked fine. It's not GREAT but it is working for me on comcast business class $ wget http://autodejavel.fr/
--2012-09-21 14:51:54-- http://autodejavel.fr/
Resolving autodejavel.fr... 82.165.110.194
Connecting to autodejavel.fr|82.165.110.194|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `index.html'
[ <=> ] 49,526 9.66K/s in 5.0s
2012-09-21 14:52:00 (9.66 KB/s) - `index.html' saved [49526]
5 seconds for web speed test site » www.webpagetest.org/resu ··· _YB_KSF/7 seconds from this one » tools.pingdom.com/fpt/#! ··· javel.frlow score from google » developers.google.com/sp ··· le=falseSeems OK to me. |
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Yep - I agree John- it works for a bit and then stalls out. I am on it now, and it was normal, but now it's back into its crawl-speed. It only partially loads the section called "le Citrojournal," stalls, and then 30 seconds after, it fully loads. |
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to Checkerboard21
said by Checkerboard21:..and sent me their tracert routing:
"After further investigation I do not find any issues on our network that would cause the packet loss that you have reported. The following is a copy of our trace route monitor to 85.165.110.194.
My traceroute [v0.69] ams20-re0 (0.0.0.0)(tos=0x0 psize=64 bitpattern=0x00) Fri Sep 21 06:59:02 2012 Keys: Help Display mode Restart statistics Order of fields quit Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. schlund-gw.ip4.tinet.net 0.0% 291 6.8 10.4 6.7 60.5 8.4 2. te-4-1.bb-c.act.fra.de.oneandone 0.0% 291 21.0 13.4 6.7 73.4 10.9 3. te-1-3.bb-c.tp.kae.de.oneandone. 0.0% 291 28.0 27.6 23.7 139.4 10.5 4. ae-1.gw-dista-a.bap.rhr.de.onean 0.0% 291 13.1 18.0 9.8 386.6 30.6 5. vl-1991.gw-ps5.bap.rhr.de.oneand 0.0% 290 10.3 14.7 9.9 67.8 9.8 6. kundenserver.de 0.0% 290 9.7 15.9 9.6 155.5 18.0
So, what next? Let's hope JLivingood at Comcast in Philly can fix things... please!!! If you look closely at their tracert - they did the test at 6:59 am - and as you and I have been saying all along is that everything works fine from 3am - noon or 1pm - it is in the afternoon and evening that the real slowdown occurs. Oh well I can only hope it will get fixed soon. |
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Imagnu |
to Checkerboard21
My hosting company is Fasthosts.co.uk
Their site and many of my websites will not load again this evening.
Tracert
Microsoft Windows [Version 6.0.6001] Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Oengo>tracert fasthosts.co.uk
Tracing route to fasthosts.co.uk [213.171.195.48] over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.1.1 2 312 ms 457 ms 573 ms 71.200.166.1 3 16 ms 18 ms 15 ms te-7-1-ur01.oceancity.md.bad.comcast.net [68.85. 134.137] 4 18 ms 16 ms 13 ms te-4-1-ur01.salisbury.md.bad.comcast.net [69.139 .174.198] 5 16 ms 11 ms 14 ms te-7-3-ur01.cambridge.md.bad.comcast.net [69.139 .174.210] 6 16 ms 21 ms 18 ms xe-13-0-1-0-ar04.capitolhghts.md.bad.comcast.net [69.139.174.194] 7 19 ms 19 ms 19 ms pos-5-7-0-0-cr01.ashburn.va.ibone.comcast.net [6 8.86.90.85] 8 16 ms 18 ms 16 ms be-15-pe04.ashburn.va.ibone.comcast.net [68.86.8 4.222] 9 19 ms 16 ms 20 ms xe-11-2-0.was10.ip4.tinet.net [173.241.131.61] 10 103 ms 102 ms 101 ms xe-4-1-0.ams20.ip4.tinet.net [89.149.180.137] 11 114 ms * * schlund-gw.ip4.tinet.net [213.200.75.94] 12 129 ms 128 ms 131 ms te-1-2.bb-c.the.lon.gb.oneandone.net [212.227.12 0.134] 13 137 ms 129 ms 127 ms te2-1.prt0.fhcon.fasthosts.net.uk [88.208.255.57 ] 14 134 ms 132 ms 127 ms po-96.prt0.fhdis.fasthosts.net.uk [88.208.255.97 ] 15 129 ms * 318 ms 88.208.255.5 16 * 126 ms 126 ms server213-171-195-48.livedns.org.uk [213.171.195 .48]
Trace complete.
C:\Users\Oengo> ______________________________
It sometimes loads and sometimes doesn't but it is very slow now at 6:32 pm est usa - even if the mail site loads when I try to log into my control panel it freezes at the username and password. |
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Imagnu |
to Checkerboard21
I also noticed with this tracert oneandone is also a shared route - maybe that is causing some of the hangup. |
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tshirt Premium Member join:2004-07-11 Snohomish, WA |
to Checkerboard21
Read in depth the sites JohnInSJ has posted. The problem is the site design where it needs constant refreshes of many elements and right now some of them are failing to promptly update (could be the server or user demand) As you note it changes at different times of day, but during the worse monments by the time the slow element is served the other elements need updating and the process starts again. Lock your css, limit the refreshes, limit or cache the graphics and it runs pretty well for a site 8K miles away as the crow flies |
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Imagnu
Anon
2012-Sep-21 8:16 pm
I am currently designing a sample website for one of my clients - I haven't even optimised it yet as it is only a sample of a possible design and it got an 83 out of 100 on the google speed test » developers.google.com/sp ··· le=falseand this evening it won't load at all or sometimes only loads the words - it is not a complete website but the front page slide show should still work - it is so intermittent. » 5.tophatz.com/ |
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JohnInSJ Premium Member join:2003-09-22 Aptos, CA |
JohnInSJ
Premium Member
2012-Sep-21 9:55 pm
said by Imagnu :I am currently designing a sample website for one of my clients - I haven't even optimised it yet as it is only a sample of a possible design and it got an 83 out of 100 on the google speed test
»developers.google.com/sp ··· le=false
and this evening it won't load at all or sometimes only loads the words - it is not a complete website but the front page slide show should still work - it is so intermittent.
»5.tophatz.com/ Yep currently dead - website is stalled
$ traceroute 5.tophatz.com
traceroute to 5.tophatz.com (88.208.252.204), 30 hops max, 60 byte packets
1 70.89.67-118-BusName-smpls.sfba.hfc.comcastbusiness.net (70.89.67.118) 0.437 ms 1.364 ms 1.689 ms
2 73.71.192.1 (73.71.192.1) 12.080 ms 16.962 ms 33.777 ms
3 te-0-0-0-0-ur14.sanjose.ca.sfba.comcast.net (68.85.190.213) 15.922 ms 17.057 ms 17.149 ms
4 69.139.198.166 (69.139.198.166) 18.304 ms 69.139.198.158 (69.139.198.158) 19.265 ms 69.139.198.166 (69.139.198.166) 19.364 ms
5 he-2-13-0-0-cr01.sacramento.ca.ibone.comcast.net (68.86.90.141) 29.367 ms 30.175 ms 30.266 ms
6 pos-0-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.85.46) 22.599 ms 23.145 ms 22.404 ms
7 pos-0-6-0-0-pe01.11greatoaks.ca.ibone.comcast.net (68.86.85.66) 23.613 ms 20.474 ms 17.314 ms
8 xe-9-3-0.sjc10.ip4.tinet.net (213.200.80.165) 22.236 ms 23.410 ms 23.164 ms
9 xe-10-1-0.ams20.ip4.tinet.net (89.149.182.161) 175.665 ms xe-7-1-0.ams20.ip4.tinet.net (89.149.182.165) 185.983 ms 186.973 ms
10 schlund-gw.ip4.tinet.net (213.200.75.94) 203.166 ms 203.250 ms *
11 te-1-2.bb-c.the.lon.gb.oneandone.net (212.227.120.134) 202.524 ms 202.790 ms 202.888 ms
12 * te2-1.prt0.fhcon.fasthosts.net.uk (88.208.255.57) 205.873 ms 204.811 ms
13 * * *
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to jlivingood
said by jlivingood:I noticed an email from their NOC last night so maybe that was due to your contact. We're investigating (and have been since this thread began). jlivingood - This is the end of the 6th day with no improvement - is there a possible solution in the works or should I begin to move all of my websites to another server that is not affected by the comcast problem? Thanks, Megan |
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
1 recommendation |
NetFixer
Premium Member
2012-Sep-23 2:27 am
said by Imagnu :said by jlivingood:I noticed an email from their NOC last night so maybe that was due to your contact. We're investigating (and have been since this thread began). jlivingood - This is the end of the 6th day with no improvement - is there a possible solution in the works or should I begin to move all of my websites to another server that is not affected by the comcast problem? Thanks, Megan FWIW, even if the problem(s) you are experiencing are a "Comcast problem" (and I have seen no compelling evidence that either your problem or the OP's problem are a "Comcast problem"), the fact that you have hijacked this thread may very well have lessened your chances of getting a resolution. It is possible that jlivingood (who started out trying to help the OP), may not have even noticed that you are not just the OP (who started out as an anonymous poster) using a different anonymous name (that does happen in these forums). Sometimes when a different anonymous user hijacks a thread, those trying to help don't always notice that there are actually two separate subthreads being discussed (and the solution to both problems may or may not be the same). Hint: If you want help, and don't want to create confusion, start your own thread to minimize the confusion factor. |
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Imagnu
Anon
2012-Sep-23 7:22 am
said by NetFixer:... the fact that you have hijacked this thread may very well have lessened your chances of getting a resolution I am so sorry I have been so frustrated by the problem and was so excited to find someone else (checkerboard) who was experiencing exactly the same problem I was - I honestly wasn't wasn't trying to hijack anything - I truly thought it was the same problem and it would help. My deepest appologies to everyone for any intrusion. I have decided that my best solution will be to move my websites to a different server. Please do not stop trying to find a solution for Checkerboard because of me - he can't move the french car forum - and I am sure there are other people out there who don't know why the sites they view suddenly got slow. Thanks and again I am sorry - Megan |
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
1 edit |
NetFixer
Premium Member
2012-Sep-23 3:20 pm
said by Imagnu :said by NetFixer:... the fact that you have hijacked this thread may very well have lessened your chances of getting a resolution I am so sorry I have been so frustrated by the problem and was so excited to find someone else (checkerboard) who was experiencing exactly the same problem I was - I honestly wasn't wasn't trying to hijack anything - I truly thought it was the same problem and it would help. My deepest appologies to everyone for any intrusion. I have decided that my best solution will be to move my websites to a different server. Please do not stop trying to find a solution for Checkerboard because of me - he can't move the french car forum - and I am sure there are other people out there who don't know why the sites they view suddenly got slow. Thanks and again I am sorry - Megan There is nothing to apologize for; my suggestion that you need your own thread was for your benefit; it was not a rebuke. I was just trying to explain that just because you seem to have a similar symptom to the OP does not mean that you have "exactly the same problem", and therefore, a fix for one poster's problem may not be a fix for all posters with similar symptoms. It is just always a good idea to start your own thread when requesting help. This is especially so when you and the OP post anonymously, since it is not that unusual for anonymous posters to change their "identity" during the life of a thread, and someone trying to help may just assume that similar (but different) symptoms are being reported by the same poster. FWIW, the reason that I keep emphasizing that you and the OP may not have the "exactly the same problem", is illustrated in the traceroute results shown below:
C:\>tracert autodejavel.fr
Tracing route to autodejavel.fr [82.165.110.194]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ap2.dcs-net [192.168.9.1]
2 37 ms 28 ms 29 ms 67.177.172.1
3 10 ms 10 ms 9 ms xe-4-0-0-0-sur01.murfreesboro.tn.nash.comcast.net [68.85.50.125]
4 11 ms 9 ms 9 ms xe-3-1-2-0-ar03.nashville.tn.nash.comcast.net [68.85.174.17]
5 12 ms 52 ms 10 ms ae-3-0-ar01.goodslettvll.tn.nash.comcast.net [68.86.148.69]
6 38 ms 21 ms 22 ms 68.86.90.181
7 20 ms 18 ms 19 ms 64.209.107.53
8 * 144 ms 135 ms 204.245.39.158
9 163 ms 165 ms 164 ms te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120.9]
10 249 ms * 141 ms ae-2.gw-dista-a.bap.rhr.de.oneandone.net [212.227.122.11]
11 192 ms * 171 ms vl-1991.gw-ps5.bap.rhr.de.oneandone.net [217.160.127.70]
12 151 ms 147 ms 148 ms kundenserver.de [82.165.110.194]
Trace complete.
C:\>tracert fasthosts.co.uk
Tracing route to fasthosts.co.uk [213.171.195.48]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ap2.dcs-net [192.168.9.1]
2 39 ms 45 ms 32 ms 67.177.172.1
3 56 ms 10 ms 9 ms xe-4-0-0-0-sur01.murfreesboro.tn.nash.comcast.net [68.85.50.125]
4 61 ms 11 ms 9 ms xe-11-3-0-0-sur02.murfreesboro.tn.nash.comcast.net [68.85.174.22]
5 23 ms 20 ms 10 ms xe-5-1-3-0-ar01.goodslettvll.tn.nash.comcast.net [68.86.176.105]
6 54 ms 19 ms 20 ms 68.86.90.89
7 21 ms 19 ms 18 ms 64.209.107.53
8 142 ms 143 ms 145 ms 204.245.39.158
9 150 ms 147 ms 148 ms te-2-1.bb-d.ba.slo.gb.oneandone.net [212.227.120.21]
10 204 ms * 154 ms te2-8-11.prt0.fhdis.fasthosts.net.uk [88.208.255.189]
11 201 ms 156 ms 204 ms 88.208.255.5
12 * * 159 ms server213-171-195-48.livedns.org.uk [213.171.195.48]
Trace complete.
C:\>tracert 5.tophatz.com
Tracing route to 5.tophatz.com [88.208.252.204]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ap2.dcs-net [192.168.9.1]
2 20 ms 29 ms 9 ms 67.177.172.1
3 21 ms 9 ms 10 ms xe-4-0-0-0-sur01.murfreesboro.tn.nash.comcast.net [68.85.50.125]
4 10 ms 9 ms 9 ms xe-11-3-0-0-sur02.murfreesboro.tn.nash.comcast.net [68.85.174.22]
5 10 ms 10 ms 11 ms xe-2-1-1-0-ar01.goodslettvll.tn.nash.comcast.net [68.86.176.53]
6 23 ms 20 ms 21 ms 68.86.90.89
7 19 ms 18 ms 19 ms 64.209.97.13
8 175 ms 211 ms * 204.245.39.158
9 148 ms * 200 ms te-2-1.bb-d.ba.slo.gb.oneandone.net [212.227.120.21]
10 158 ms 158 ms * te2-8-11.prt0.fhdis.fasthosts.net.uk [88.208.255.189]
11 154 ms 158 ms 161 ms 88.208.255.5
12 * 157 ms 158 ms 88.208.252.204
Trace complete.
In the above traceroutes to the OP's problematic site, and to your problematic sites, I do not see any hops using your favorite culprit (tinet.net). I do see a common transatlantic hop using Level 3 (64.209.97.13 or 64.209.107.53 and 204.245.39.158), and all of the sites go through oneandone.net routers from my Comcast connection, but traceroutes from other locations will be different. |
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Hi Folks, and thanks very much for all the input... I've learned quite a few things from all of your posts! Although my original post was "anonymous," I promptly enrolled afterwards, and wanted to originally, but honestly couldn't quickly find out how to register.
This really is a dilemma for any Comcast subscriber who has trouble accessing certain European web sites. And also a catch-22 for us; unless Comcast decides to apply its know-how and leverage, we affected subscribers are but lone voices in the wilderness.
So when Imagnu entreats "J Livingood" from Comcast (as I have) to please see if it can be rectifed, I see it as both understandable and proper. Right now it's Sunday afternoon and I'd love to interact on the forum at autodejavel.fr; I have some photos from a car show to upload, but the site is again intermittently slow, up, and down.
So again, please - Comcast please fix this! Thanks again, Peter a/k/a Checkerboard |
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NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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to NetFixer
said by NetFixer:... but traceroutes from other locations will be different. Indeed. From Sonic.net, LLC in San José, California: Tracing route to autodejavel.fr [82.165.110.194]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.42.1
2 25 ms 26 ms 28 ms 173-228-7-1.dsl.static.sonic.net [173.228.7.1]
3 24 ms 24 ms 23 ms gig1-4.cr1.lsatca11.sonic.net [70.36.243.13]
4 24 ms 24 ms 24 ms 0.xe-7-1-0.gw.pao1.sonic.net [69.12.211.5]
5 24 ms 25 ms 24 ms 0.xe-6-1-0.gw2.200p-sf.sonic.net [64.142.0.109]
6 25 ms 25 ms 25 ms as0.gw.200p-sf.sonic.net [208.106.96.249]
7 25 ms 63 ms 26 ms xe-10-1-0.bar2.SanFrancisco1.Level3.net [4.53.134.9]
8 27 ms 26 ms 25 ms ae-6-6.ebr2.SanJose1.Level3.net [4.69.140.154]
9 26 ms 26 ms 38 ms ae-72-72.csw2.SanJose1.Level3.net [4.69.153.22]
10 26 ms 25 ms 28 ms ae-71-71.ebr1.SanJose1.Level3.net [4.69.153.5]
11 95 ms 94 ms 94 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186]
12 93 ms 93 ms 95 ms ae-6-6.ebr2.NewYork2.Level3.net [4.69.141.22]
13 93 ms 93 ms 93 ms ae-1-100.ebr1.NewYork2.Level3.net [4.69.135.253]
14 101 ms 99 ms 99 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]
15 178 ms 179 ms 179 ms ae-42-42.ebr2.Paris1.Level3.net [4.69.137.53]
16 187 ms 178 ms 178 ms ae-57-222.csw2.Paris1.Level3.net [4.69.161.58]
17 177 ms 176 ms 177 ms ae-2-52.edge5.Paris1.Level3.net [4.69.139.235]
18 182 ms 182 ms 183 ms 11-INTERNET.edge5.Paris1.Level3.net [212.73.200.54]
19 189 ms 190 ms 189 ms te-2-4.bb-d.bap.rhr.de.oneandone.net [212.227.120.42]
20 188 ms 188 ms 187 ms ae-1.gw-dista-a.bap.rhr.de.oneandone.net [212.227.121.171]
21 188 ms 188 ms 188 ms vl-1991.gw-ps5.bap.rhr.de.oneandone.net [217.160.127.70]
22 188 ms 188 ms 187 ms kundenserver.de [82.165.110.194]
Trace complete.
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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to Checkerboard21
said by Checkerboard21:So when Imagnu entreats "J Livingood" from Comcast (as I have) to please see if it can be rectifed, I see it as both understandable and proper. Right now it's Sunday afternoon and I'd love to interact on the forum at autodejavel.fr; I have some photos from a car show to upload, but the site is again intermittently slow, up, and down.
So again, please - Comcast please fix this! Thanks again, Peter a/k/a Checkerboard OTOH, trying to steer jlivingood toward an interface problem with tinet.net may possibly delay a resolution, since the tinet.net interface is not used by all Comcast connections to either your hosting service in Germany, or Imaginu's hosting service in the UK. Since this thread started, I have accessed both your problematic site, and Imaginu's problematic site, and (as you have pointed out) sometimes an http connection works reasonably well, and sometimes an http session hangs busy for a very long time. But even when the http connection is hung, the traceroute transit times to both sites (from my location) are essentially unchanged. After trying the same thing from both an AT&T and an Earthlink connection, my experience is that the extreme delays/hangs do appear to be Comcast connection specific. But with the raw transit times being unchanged during "good" and "bad" connection attempts, a resolution is probably not going to be easy or fast. |
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to NormanS
I've seen oneandone use TINET, GLBX and Level 3 networks in this thread from traceroute examples through different providers. The common problem areas is GLBX and it appears to be congestion/loss on GLBX overseas links. Oneandone can correct this through BGP techniques or by not using GLBX. While NetFixer has stated "extreme delays/hangs do appear to be Comcast connection specific", this problem would be noticed on any ISP that Oneandone is reaching via GLBX. Here is a graphic for oneandone's transit connectivity » bgp.he.net/AS8560#_graph4 |
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sk1939 Premium Member join:2010-10-23 Frederick, MD ARRIS SB8200 Ubiquiti UDM-Pro Juniper SRX320
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sk1939
Premium Member
2012-Sep-23 10:44 pm
said by devnuller:The common problem areas is GLBX and it appears to be congestion/loss on GLBX overseas links. Oneandone can correct this through BGP techniques or by not using GLBX. 9 28 ms 28 ms 28 ms ge4-1-1g.ar2.dca3.gblx.net [64.215.195.177] 10 155 ms 150 ms 157 ms 204.245.39.158 --Level 3 Communications, Inc. 11 117 ms 117 ms 117 ms te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120] Yes, but that doesn't seem very likely, and it could just be high latency links, since we don't know the method of connection (not satellite I hope). |
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EGThe wings of love Premium Member join:2006-11-18 Union, NJ 1 edit |
EG
Premium Member
2012-Sep-23 11:33 pm
The response time numbers look like what is to be expected for a trans-Atlantic connection. And I'm not certain but if they use MPLS then we are actually looking at the other end of the interface at this interconnect point. |
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to sk1939
said by sk1939:9 28 ms 28 ms 28 ms ge4-1-1g.ar2.dca3.gblx.net [64.215.195.177] 10 155 ms 150 ms 157 ms 204.245.39.158 --Level 3 Communications, Inc. 11 117 ms 117 ms 117 ms te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120] Just to clarify, 204.245.39.158 is part of the Global Crossing (GLBX) network. Level 3 did acquire GLBX and apparently has been changing the whois IP databases; however, the router, links, etc are still part of AS3529(GLBX) and not AS3356(Level 3). |
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