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rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

New speed tier

We have just released a new speed tier in both network areas.

For Red areas, the Pro tier is 32/1 with 400GB and is $59.95/mo.

For Cogeco areas, the Pro tier is 30/2 with 400GB and is $59.95/mo. Also where available (ie D3 capable nodes) we have officially made the Advanced tier 20/1.5 keeping the price the same as it was for 16/1. For those that have temporarily received the 30/2 upgrade for the past month please expect over the coming weeks to be moved to 20/1.5. If you wish to keep this speed on the new Pro package instead just give us a call, email us at support@start.ca or PM me your account number and I can make the change.

We're continuing to work on still faster speeds and will post updates as available.


dan mackay

join:2008-10-11
Barrie, ON

hmm, 32/1 now bring on those upload speed upgrades robbers



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to rocca

 



rogersmogers

@start.ca
reply to rocca

Doh! I hate choices.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by rogersmogers :

Doh! I hate choices.

 
Yeah, me too.

Such as Raspberry-filled vs Apple Fritter....

Hmmm, could get 6 of EACH.

[Made fresh twice daily at Krispy Kreme - Mavis Road, Mississoggy]
Expand your moderator at work

nirajshah7

join:2008-11-12
Markham, ON
reply to rocca

Re: New speed tier

no 75M package ?



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by nirajshah7:

no 75M package ?

Not yet, still working on that one.

bt

join:2009-02-26
canada
kudos:1
reply to nirajshah7

said by nirajshah7:

no 75M package ?

I think you mean 150M.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by bt:

I think you mean 150M.

As far as I understand, 150 is a new tier, not a replacement for 75. 150 also has limited availability so far and Rogers is using some sort of special modem for it.

The latest rumour is that Cogeco's 55 is turning into 75, at least based on the speeds some people are reporting. Cogeco has a history of turning up a tier for a month or two before officially announcing anything.

bt

join:2009-02-26
canada
kudos:1

said by Gone:

said by bt:

I think you mean 150M.

As far as I understand, 150 is a new tier, not a replacement for 75.

It's a replacement, but 75 still exists... Ultimate is 150/10 "in select areas", and 75/2 (at the old Ultimate price) everywhere else. People on the 75/2 plan aren't being upgraded automatically because of the price difference.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by bt:

It's a replacement, but 75 still exists... Ultimate is 150/10 "in select areas", and 75/2 (at the old Ultimate price) everywhere else. People on the 75/2 plan aren't being upgraded automatically because of the price difference.

If 75/2 is still available and people aren't being automatically upgraded, 150/10 isn't really a replacement, now is it?

bt

join:2009-02-26
canada
kudos:1

It's more that 150/10 isn't available everywhere and 75/2 is grandfathered where 150/10 is available. But signing up for 75/2 where 150/10 is available would be tough, you'd have to find a CSR willing to jump through a few hoops to do it.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

If there are grandfathered customers it means that there will be a tariff available for Start to use, even if Rogers isn't actively signing up customers.

It only becomes an issue if they replace the previous tier with a higher speed and upgrade all of the customers. Cogeco has a way of doing this, and are probably doing it again when 55 gets bumped up.


marlek

join:2012-09-21
reply to rocca

Rocca,

I just tried to sign up for the 30 Mb tier, but the CSR indicated it wasn't available in my area (Cogeco in Kingston). I've been getting the "preview" of these speeds for some time now. Is there a delayed rollout of this tier in some areas? If so, can you let us know the process / timelines?



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by marlek:

Rocca,

I just tried to sign up for the 30 Mb tier, but the CSR indicated it wasn't available in my area (Cogeco in Kingston). I've been getting the "preview" of these speeds for some time now. Is there a delayed rollout of this tier in some areas? If so, can you let us know the process / timelines?

Can you PM me your account #, I'll take a look - thanks.

sssscary

join:2007-10-23
Brockville, ON
reply to rocca

Sent an email and was assigned to new tier in minutes. Good call upgrading us during testing, hard to give up the new speed once you've tried it.
Keep the new tiers coming!



DavidT
She turned me into a newt

join:2006-09-01
Oakville, ON
reply to rocca

Words cannot describe, therefore... gifs:








So long, Cogeco!

bt

join:2009-02-26
canada
kudos:1
reply to Gone

said by Gone:

If there are grandfathered customers it means that there will be a tariff available for Start to use, even if Rogers isn't actively signing up customers.

Not necessarily. 10/1 wasn't available anymore when it went to 15/1, but it was grandfathered due to the cap difference on the Rogers side and all of the 10/1 TPIA became 15/1. 10/1 ceased to exist on TPIA. Same with 18/512, 12/512 and even 10/512.

But then 15/1 was around for awhile for TPIA when it went to 24/1, so it does happen. I suspect 75/2 will be available for awhile yet, at least until the entire Rogers territory is 150/10 capable and they completely stop offering 75/2.


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to rocca

It is all about the upload speed!
(I know, I know, I'm too negative --great news!)


Eunectesboy

join:2012-05-24
L7M0K1
reply to rocca

Just signed up for the Pro speed (Cogeco-land) and man did it ever feel good cancelling Cogeco service...sheer and utter joy...



rogersmogers

@start.ca
reply to rocca

Bah, rocca you speed tease. get us all excited for these new speeds and then yank them away. You sure you are a dude? :-p



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by rogersmogers :

Bah, rocca you speed tease. get us all excited for these new speeds and then yank them away.

Not sure what you mean? We didn't yank anything away...


jasmo34

join:2008-03-20
London, ON

? New Cogeco plan is not on the website! ?


cptsquirt

join:2007-03-23
Hamilton, ON
reply to rogersmogers

ya, i was kinda hoping that they'd level the playing field with rogers area customers and let us keep the 30mbit for $50... oh well maybe some day.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by cptsquirt:

ya, i was kinda hoping that they'd level the playing field with rogers area customers and let us keep the 30mbit for $50... oh well maybe some day.

Blame Cogeco and the CRTC for that, not Start.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to jasmo34

said by jasmo34:

? New Cogeco plan is not on the website! ?

The packages displayed depend on your postal code - if you think it's in error please PM me your address along with postal - thanks.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
reply to rocca

Nice. Good to see you bumped up the cap to 400GB as well.



jasmo34

join:2008-03-20
London, ON
reply to rocca

Hi Rocca...

I am using two Cogeco postal codes, one you gave me and one DNH gave me. I see Cogeco plans, but not the new 30/2.

OR, is that plan in limited areas only, based upon D3 capability, just like the 20/1.5 plan? I guess that would make sense, but I didn't read your annoucement that way.

... 8 to 2 for the Knights in the 3rdP, at the "Dubweiser Gardens"...



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by jasmo34:

OR, is that plan in limited areas only, based upon D3 capability, just like the 20/1.5 plan? I guess that would make sense, but I didn't read your annoucement that way.

Correct, the 20 and 30Mbps plans are not available in D2 only areas.

said by jasmo34:

... 8 to 2 for the Knights in the 3rdP, at the "Dubweiser Gardens"...

:)