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confused

@shawcable.net

problems with internet

during the day i get about 3-6 mb download and 4.80 upload and at about 2 am-7 am i get 70+ download and 4.80 upload... while im playing games i constantly lose connection to it for about 1-2 seconds but i dont actually get dced from the game and im not really sure whats going on.. my internet is broadband 100 and im directly connected to the modem i dont have a router


ravenchilde

join:2011-04-01
kudos:2

said by confused :

during the day i get about 3-6 mb download and 4.80 upload and at about 2 am-7 am i get 70+ download and 4.80 upload... while im playing games i constantly lose connection to it for about 1-2 seconds but i dont actually get dced from the game and im not really sure whats going on.. my internet is broadband 100 and im directly connected to the modem i dont have a router

Step 1. Call/Chat Online with tech support. Or PM ShawSean.

kevinds
Premium
join:2003-05-01
Calgary, AB
kudos:3
reply to confused

Agreed, contact a Shaw agent, at least start by getting your modem's signal levels checked.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.