said by J E F F:
I hate Rogers, if it makes you feel any better.
Sadly, yes it does. Sigh. A personal character flaw.
The OP may be a bad person, or may have some sort of emotional defect ... temporary or otherwise. I don't know. His behaviour certainly appears out of balance. TekSavvy has culpability in this particular situation too so it's not unprovoked.
All the talk of firing customers is just bravado. Who decides on the 5%? Does 5% become a goal? We must fire 5% of our customers this month ... let's form The Committee. Dear customer: You called our support department last month which makes you part of the 5%. We kindly request that you f*uck off! Thank you for your patronage, but seriously, f*uck you, from The Committee.
The public "finding of truths" in this thread between the OP and Marc served what purpose exactly? Weird.
The lack of finesse in dealing with this matter makes be think about TekSavvy as a company. Being a bit rough around the edges makes me like TekSavvy even more. You know you're not
getting a polished turd from the CEO who will smile to your face all the while stabbing you in the back.