Topic '[IL] Phone and Internet Drops Out for Past 3-4 Weeks' in forum 'Mediacom' - dslreports.com http://www.dslreports.com/forum/IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547279 en Mon, 20 May 2013 03:14:54 EDT Mon, 20 May 2013 03:14:54 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27589599 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27589599 Thu, 04 Oct 2012 10:45:37 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27589099 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27589099 Thu, 04 Oct 2012 08:45:56 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27587438 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27587438 Wed, 03 Oct 2012 17:37:16 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27587357 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27587357 Wed, 03 Oct 2012 17:14:05 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560720 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560720 Tue, 25 Sep 2012 17:35:38 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560715 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560715 Tue, 25 Sep 2012 17:34:05 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560550 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560550 Tue, 25 Sep 2012 16:45:53 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560177 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560177 Tue, 25 Sep 2012 15:01:54 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560142
He (Tech) sounded pretty convinced that the old modems cant handle the lastest speed increase 15Mbps. He also stated this fixed his home connection as well.]]> http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560142 Tue, 25 Sep 2012 14:53:51 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560137 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27560137 Tue, 25 Sep 2012 14:52:51 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27559557
Speeds are much better and no more drops on the phone!

MediacomChad was fantastic! He stayed in touch the whole time and got the tech scheduled for me, then followed up when the work order was closed. ]]> http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27559557 Tue, 25 Sep 2012 12:26:53 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27555598 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27555598 Mon, 24 Sep 2012 12:58:45 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554262 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554262 Mon, 24 Sep 2012 00:16:10 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554257
As far the IP address - good riddance to the 173 address. I hope it's gone for good. It caused numerous problems connecting to a work VPN that no one could ever get resolved, because the BOGON lists appear to be no one's resposibility to fix (either at work or at their various ISP's.) We had to install a Frontier DSL connection for the work PC ever since the 173 IP was issued. Nice to see we can connect to that with Mediacom again.]]> http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554257 Mon, 24 Sep 2012 00:13:12 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554256 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27554256 Mon, 24 Sep 2012 00:12:30 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27553368 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27553368 Sun, 23 Sep 2012 18:10:54 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27553070 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27553070 Sun, 23 Sep 2012 15:59:52 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27552521 said by GLIMMER:

nah mediacom went to these 50. ip addys and it says were in Iowa. They just could not leave the 173. addys alone atleast they showed the geo location data right. the 50. will say Iowa till mediacom gets crap straight on there end. That could take years lol...

That's not Mediacom's problem.
--
I speak for myself, not my employer.]]> http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27552521 Sun, 23 Sep 2012 12:12:29 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551908 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551908 Sun, 23 Sep 2012 01:42:49 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551828 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551828 Sun, 23 Sep 2012 00:41:51 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551813 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27551813 Sun, 23 Sep 2012 00:32:21 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547637 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547637 Fri, 21 Sep 2012 14:27:26 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547633 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547633 Fri, 21 Sep 2012 14:27:03 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547629 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547629 Fri, 21 Sep 2012 14:26:07 EDT Re: [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547602 http://www.dslreports.com/forum/Re-IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547602 Fri, 21 Sep 2012 14:20:45 EDT [IL] Phone and Internet Drops Out for Past 3-4 Weeks http://www.dslreports.com/forum/IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547279
The lights on the modem never go out when this happens.

Signal levels on Mediacom modem:

Downstream
Freq/Power: 117.000 MHz 6 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256

--------------------------------------------------------------------------------
Upstream
Freq/Power: 26.000 MHz 41 dBmV
Channel Type: Mixed (TDMA and ATDMA)

Symbol Rate: 2560 kSym/sec

Modulation: QAM16

I tried to call for service this morning, but there is no way to speak to a rep, the system simply tells you to call back later. Apparently there is a high call volume and large outage somewhere. We have service this morning, but this has increased in frequency the past few days.

Router is a Linksys Dual Wan Router RV082 with current firmware, but this issue doesn't appear to involve the router.

Thoughts? ]]> http://www.dslreports.com/forum/IL-Phone-and-Internet-Drops-Out-for-Past-34-Weeks-27547279 Fri, 21 Sep 2012 13:15:13 EDT