said by Simpletwist :Fuck it, I'm keeping my service and shutting my mouth, I need the internet for work and I just completely give up. I hope those defending Marc never get stuck in my situation, we'll see how you handle it. I'm guessing probably better than me but you probably wouldn't have just receive news that a close family friends had shot himself in the head 10 minutes before the tech arrives.
You know what? I've been in your situation, with more than one company. I've gone without internet for weeks because Cogeco refused to believe my line was bad.
Know how many times I called someone an asshole? 0. Know how many times I came onto public message boards spewing venom and obscenities? 0. Know how many people I demanded be fired? 0. I wasn't going through anything as bad as what you describe, and I'm sure you were justifiably upset by such a terrible event. But I still wouldn't have done those things. Nor would most people.
My thing got fixed eventually. Not as fast as yours did, because TSI is 100 times the company Cogeco will ever be. I sure didn't get the CEO trying to help me.
You're not getting jumped on because people have blind loyalty to Marc or TSI. You're getting jumped on because as much as TSI was far from perfect here, your behaviour, regardless of circumstances, has been abhorrent. Should your internet have been fixed faster? Yes. Does that entitle you to scream, swear, threaten, and complain constantly? I suppose it does. But don't expect people to cheer you for it.