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Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
reply to Bashlin

Re: Georgia ETA..??

Bashlin,
I have been making as much noise about your circuit as possible. I just got an update on the equipment in your area about an hour ago. The new equipment was in TST_RVW status this past week and has been moved on to the NOC_VLAN group. They will write create the provisioning and the MOP that will plan and allow us to move you and other customers to the new equipment. Ideally it will only be with that group for a week to 10days (providing nothing goes haywire). Shortly after that we will begin the Test and Turn up (TST_TRNUP) and you (and a good chunk of other GA customers) should be moved to the new equipment and be good to go. Just wanted to keep you all in the loop. As I get more updates I will pass it on to you.

To everyone else in this thread: Commerce, Jefferson are at about the same place in the process give or take a week. Have a good weekend.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

Bashlin

join:2011-06-20
Douglas, GA
thanks aaron, we're hanging in here

thanks for the hard work you do, really appriciate it !!


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA
Reviews:
·Windstream
reply to Windstream
said by Windstream:

To everyone else in this thread: Commerce, Jefferson are at about the same place in the process give or take a week. Have a good weekend.

Aaron
Specialist II



Is this also related to my problems in Milledgeville / Baldwin County?
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Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
Honestly it should be right around the same time frame, however I have not gotten an update on your specific area yet. I will make every effort to get that by this time tomorrow. I apologize for the slip up.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com


jem30534

@windstream.net
I'm in the Dawsonsville, GA area, and over the last month or so we have had continuous disconnects. I have monitored the lines and seen the drops/reconnects. Are we being impacted by this same issue?

wowgirl22

join:2011-12-30
Cornelia, GA
reply to Windstream
said by Windstream:

Bashlin,
... Shortly after that we will begin the Test and Turn up (TST_TRNUP) and you (and a good chunk of other GA customers) should be moved to the new equipment and be good to go. Just wanted to keep you all in the loop. As I get more updates I will pass it on to you.

To everyone else in this thread: Commerce, Jefferson are at about the same place in the process give or take a week. Have a good weekend.

Aaron
Specialist II

Is Cornelia in that "Good Chunk of other GA customers"? The frequent drops, random reconnects, and user name and password errors are really getting to be a bit much to deal with.

jem30534

join:2012-09-28
Dawsonville, GA
reply to Windstream
said by Windstream:

Ideally it will only be with that group for a week to 10days (providing nothing goes haywire). Shortly after that we will begin the Test and Turn up (TST_TRNUP) and you (and a good chunk of other GA customers) should be moved to the new equipment and be good to go.

So it has been a week since this post, what is the current timeline status? I have a houseful of folks who waited for the recent World of Warcraft release on Tuesday who are getting very upset with all of the disconnects.

wowgirl22

join:2011-12-30
Cornelia, GA
reply to wowgirl22
said by wowgirl22:

said by Windstream:

Bashlin,
... Shortly after that we will begin the Test and Turn up (TST_TRNUP) and you (and a good chunk of other GA customers) should be moved to the new equipment and be good to go. Just wanted to keep you all in the loop. As I get more updates I will pass it on to you.

To everyone else in this thread: Commerce, Jefferson are at about the same place in the process give or take a week. Have a good weekend.

Aaron
Specialist II

Is Cornelia in that "Good Chunk of other GA customers"? The frequent drops, random reconnects, and user name and password errors are really getting to be a bit much to deal with.

bump

though some of my problems got fixed by a tech that was sent out still getting issues sometimes. I was wondering is Cornelia in part of those GA customers that should see improvement. We have had bad net since Oct of last year.

kirinian

join:2012-06-03
Moultrie, GA
reply to Windstream
Hi, Aaron.. would you happen to have any information on the DNOC issue in Fitzgerald Georgia, or the DSLAM issue in moultrie, ga? The DSLAM issue has been going on for almost a year, since December 2011. they keep pusing up the dates of repair, it has gone from may to august to september to october to december, now it is supposedly april of 2013.. any information you have or could find out about this would be appreciated