[Speed] Queens NYC slow speeds at night
Hey RCN folks--
On weeknights, from when I get home from work (usually around 6-7PM) until around 10-11PM, I get slow speeds, usually around 4-5 Mbps down. It's fine at other times.
Support has opened a ticket which was closed in less than a day with no issues found, and they want to roll (another) truck even though my levels and speeds during the day are fine.
Can you help? My encoded MAC is ca903984205e3bbef8cfb5762d6894347d48579a. Thanks much.