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Stewy
Premium
join:2007-12-12
Kitchener, ON
reply to metalhawk

Re: PVR Drive Cycling

said by metalhawk:

With this release, some people (you can read about it at Digital Home) have it happen WHILE they watch recorded shows. So it freezes while the drive shuts down and starts again once it spins right back up.

Yeap confirmed, everytime it cycles it freezes. Knowing rogers it's probably by design to upgrade to cisco and "unfortunately" there's nothing they can do about it.


metalhawk

join:2007-02-06
Nepean, ON

Reading more about it, it seems to happen to people with an external drive. We don't have an external, and we don't experience this. The only time I have is when pausing for a few minutes. Never during playback (yet *knocks on wood*).



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

said by metalhawk:

Reading more about it, it seems to happen to people with an external drive. We don't have an external, and we don't experience this. The only time I have is when pausing for a few minutes. Never during playback (yet *knocks on wood*).

I do not have external drives and it happens to my 2 8300 units.


metalhawk

join:2007-02-06
Nepean, ON

I stand corrected. LOL


Hooter

join:2009-08-17
Scarborough, ON

We have two units - one with an external hard drive and one without. I can verify it is happening with both units.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21

Yeah its happening to my 8300HD without an external drive as well.

I just didnt hear it before due to ambient noise. Its spins up/down way more often than it used to when they first had the problem a year ago.


Hooter

join:2009-08-17
Scarborough, ON

1 edit

This issue has been posted about on the Rogers Facebook page. The last comment made by RogersChris is as follows: "We're looking into it. We have no further info to share." Translation: We have no idea why we screwed up again, so we are not going to tell anybody! Typical Rogers!


Ree

join:2007-04-29
h0h0h0
kudos:1
Reviews:
·Start Communicat..
reply to HiVolt

said by HiVolt:

I just didnt hear it before due to ambient noise. Its spins up/down way more often than it used to when they first had the problem a year ago.

It's hard not to hear mine...think the HD is on its way out, as it makes a loud clunk everytime it spins up/down. Guess it's time to find an old PATA drive to throw in there!

Hooter

join:2009-08-17
Scarborough, ON

You have to keep in mind that the spinning up and down is a result of another useless firmware update from Rogers. IMHO, I have not seen one change that improves things. Like the update of a couple of years ago, this latest update is once again wreaking havoc with customers and you should not think that it is your hard drive that needs replacing. We have a PVR box that now needs to be turned on 24/7 (or left unplugged) to keep it from driving us crazy and this unit worked perfectly up until the update we received last Friday!



Dustyn
Premium
join:2003-02-26
Ontario, CAN
kudos:11

Don't worry... Rogers has your back.
They probably think that by spinning up and down the hard disk drive every two minutes is good for the drive. Like it will somehow make it stronger and more reliable in the end... like physical exercise.



Stewy
Premium
join:2007-12-12
Kitchener, ON

seriously how hard is it to fix this, don't they have the previous firmware that was working ? Jeezz


Hooter

join:2009-08-17
Scarborough, ON

Rogers made it quite clear to me that reverting back to the previous SARA version was not an option! They are supposedly working on a fix and we all know what that means with Rogers!


JAC70

join:2008-10-20
canada

said by Hooter:

Rogers made it quite clear to me that reverting back to the previous SARA version was not an option! They are supposedly working on a fix and we all know what that means with Rogers!

Do you have an 8300 or an 8642? The 8642 can be reverted back to SARA.

Hooter

join:2009-08-17
Scarborough, ON

What I meant was that even though the firmware could be reverted back, Rogers has told me that they will not revert back. I have the 8300 which has been affected by a new firmware update. The last rep I spoke to actually asked me what I wanted done. I stated that reverting to the old version would be good since the latest update was causing so many problems. She stated to me that it was not an option!