said by l8er:Ok, tried online chat and quoted the product code provided here (thanks yyzlhr). I'm on Extreme.
First, was only given the higher tiers as options, but after further prodding, was told there are two product codes available for Extreme. Both will give me 28 Mbps down and 3 Mbps up. One will be $61.99 (same as current price) with a 100 GB cap. The second will be $66.99 with a 120 GB cap.
So to get the the higher upload speed at the same dollar amount, I take a 20 GB hit on the cap. To maintain the 120 GB cap and get the higher upload, it will cost me $5 extra.
I guess this explains the $5 issue in the above posts. Get ready everybody, it appears an increase is coming
Try another rep, there should be no change in usage or price. 
