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Albuquerque, NM

1 recommendation

reply to Treabone

Re: [Malware] Malware infection from fake adobe update

Download ComboFix from one of these locations:
* IMPORTANT !!! Save ComboFix.exe to your Desktop

[*]Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

[*]Double click on ComboFix.exe & follow the prompts.

[*]As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

[*]Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it at least 20-30 minutes to finish if needed.

When angry count four; when very angry, swear.
Microsoft MVP/Consumer Security 2005-2011
Gladiator Security Forum


El Cajon, CA

Ok, Ill post results when its finished.


El Cajon, CA
reply to LoPhatPhuud

After at least 10 attempts, i was not able to install combofix on this machine. It would hang halfway through the install process and just quit. I left it for 45 minutes hoping it would start back but i got nothing. I followed the directions to a T. What should i do now?


El Cajon, CA

I really don't mean to be a pain and i certainly don't want to seem impatient but could someone please point me in the direction i need to go next? Combofix would not install and i'm really in a bind. Please help...please.