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TheMayor

join:2002-05-09
reply to usquared

Re: Zyxel Q100 Still Compatible?

What speed does the modem say it's sync'd at? Have you tried connecting directly to the NIC on the side of the house?

I believe Bestbuy sells the Actiontec C1000 (or C1000a can't remember the exact model #) for $100. You could pick one up & see if that solves the problem & if it doesn't, bring it back.

said by usquared:

I have the same modem (Zyxel Q100) from September 2009.

I just upgraded to 40/20.

The modem's control panel says "CONNECTED 31588/19257 KBPS". The stated upload connection is usually much lower - 19257 is the highest it's ever read.

My highest tested speeds at speedtest.net are 31.69 / 15.88.

What speed

usquared

join:2005-08-14
Spokane, WA
said by TheMayor:

What speed does the modem say it's sync'd at?

Is that different from what the modem says here?:
CONNECTION STATUS:
 
Qwest Broadband:
CONNECTED 31588/19257 KBPS
 
ISP Status:
CONNECTED
 

I'm not familiar with the acronym NIC with regards to the side of the house. I guess you mean like plugging in the modem directly into the line that goes to the house, to eliminate the possibility of anything in the house causing the problem. Yeah I should try that.

That's also a good idea about trying a modem from Best Buy.

TheMayor

join:2002-05-09
Sorry about that I misread the line & thought you only did a speed test. Didn't realize you posted both.

Instead of NIC, I meant NID. The box that is on the outside. I posted a wikipedia link that shows what I am referring to.

»en.wikipedia.org/wiki/Network_in···e_device

said by usquared:

said by TheMayor:

What speed does the modem say it's sync'd at?

Is that different from what the modem says here?:
CONNECTION STATUS:
 
Qwest Broadband:
CONNECTED 31588/19257 KBPS
 
ISP Status:
CONNECTED
 

I'm not familiar with the acronym NIC with regards to the side of the house. I guess you mean like plugging in the modem directly into the line that goes to the house, to eliminate the possibility of anything in the house causing the problem. Yeah I should try that.

That's also a good idea about trying a modem from Best Buy.


CenturyLink
VIP
join:2009-03-09
Boise, ID
kudos:7
reply to usquared
usquared,

We are happy to assist you with this issue and answer any questions you have. Please send the account & contact information via the link »t.co/lm5JYoPO or email talktous@centurylink.com make sure to include the user name from this post so we may identify you properly.

Thanks
Patti
CenturyLink Help Team