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Carmel, IN
·Bright House Net..
reply to BHNtechXpert

Re: Installing personally owned Modem

said by BHNtechXpert:

Just depends on the update. I too really do not want to get into the technical aspects of this because frankly there's way way too much to cover and not enough time (sorry but I'm one guy in a lot of places and service impactful issues come first)...suffice it to say (and it's really good advice) either stick with our provided modem or go with one on the list....period. If you live in Florida or some other lightning prone area you are far better with our modem then your own.

Well, these three modems I have were free, so I am not too concerned about lightning, which is not as common as it is in Florida. It took me a second to realize you meant lightning and not Lightning.

I will probably stick with the provided modem and look into buying a better modem off the list at some later time. I assume DOCSIS 3.0 modems on the list can be used with a non-Lightning plan.

Would you happen to know if the Brighthouse Netgear modem will be getting any firmware updates?