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to MediacomChad
Re: [IL] Ultra50?Early morning speeds: |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
I just got a reply from Area Management that said we took a modem out there today and got 47 DL and 4.7 UL. |
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My wife said the maintenance guy was here again today, but I can tell you that he has never come into the house. Ok so here's where things get really weird. Brought my work laptop home tonight. Plugged it into the router directly and got this result on a speed test:
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
The Maintenance tech tested the speeds outside the house, we know that the speeds are getting to your house. There is definitely something there that is causing the speed issues. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
Good to hear. If I may ask, what was the issue you found? |
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Well really it was a total accident. I had reinstalled the drivers for my motherboard NIC already in this process of elimination, but thought that maybe I should roll back to the previous version (the newest version is not very new). In the process I uninstalled my driver then was in the process of installing the other driver, but encountered an error after a reboot (as part of the install process). Once I had logged in, the install failed. Almost immediately Windows Update started installing what appeared to be a generic driver for my NICs. Once it finished, I thought what the hell? and tried out some tests. What I posted last is representative of the speeds I was getting most of the evening and this morning (off-peak) I was seeing DL @ 53.09Mb/s and UL @ 5.50Mb/s.
I don't think that my issues were entirely on my end, but that the combo of the maintenance person's work and mine (was up late installing, reinstalling, & updating everything I could think of for several nights) that brought the service up to what was expected.
Still will be monitoring this to be sure this wasn't a fluke, so we'll see. Am hopeful though. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
I am glad we finally got it figured out. Keep me updated and let me know if you have any other issues. |
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Tonight @ 7:30 PM CST: And another: Seems like around peak times DL takes a serious hit. These tests begin well over 40 Mbps then drop till the final result. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
I have double checked and I am not seeing any issues from here. |
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Thanks for checking. Don't know if there is any issue other than peak time usage. That's what I assume the problem is since at other times of day the service is much faster and consistent. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
Keep me updated if you see any other issues. |
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Thordrune Premium Member join:2005-08-03 Lakeport, CA |
to wacko1128
I'm not sure what driver package you used before with the onboard NICs, but I remember older nVidia chipset driver installers including a software firewall that was a bit screwy. Maybe something similar happened in your case.
As for the speeds, I'm not too surprised that it's erratic at peak times. 50 Mbps seems like an awful lot to shove through two downstream channels when other neighborhood usage is involved. For consistent speeds, I'd say at least four channels would be ideal. That's something that's entirely up to Mediacom to deal with though. |
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