Hi I buy a brand new modem HN7000S from a San Diego Ca dealer ( Hughes Frontera) to reemplaze another HN7000s modem that was broken during an electrical storm, I run the registratin program, I wrote my SAN and PIN number, and I made a SWAP from my old modem account, the modem reboot and after 15 minutes the system led was off again, so I made a reregistration and the following error occurred;
YOUR REQUEST COULD NOT BE PROCESSED DUE TO TECHNICAL DIFICULTIES
I am in Mexico, so I call the support phone number and they say that my modem was locked for "suspected behaibor", can you explain me what is that mean? and how can I have my account restored again? I saw a post from 2011 derek77 who had the same issue.