justchil3Premium
join:2009-07-20
Charleston, WV | reply to moldypickle
Re: [Speed] Issues since 9/22 & 100mbit upgrade. Cross Lanes,WV Difference in splitters (none = directly wired to the drop coming in the house)
Upstream
None: 31db
-7db: 37db
2x: 41db
Downstream
None: 2-4db
-7db: -2db
2x: -4 through -6db
I notice a slight increase like I mentioned with the -7db splitter. I can't tell any difference so far adding another splitter.
So basically the tech installed the splitter to increase the upstream db... and it helped a little... but still not getting the speeds I'm paying for so I'm not sure where I can go from here.
I did a lot of reading/troubleshooting/time&money trying to solve this and I don't know what else to do other than downgrade to 50mbit or ask that they only charge me for 50mbit until they can actually provide what I'm paying for.
I have the most simple setup in the world... 1 line 1 router 1 computer. I even take the modem directly to the only drop in the house without the router to eliminate everything I can when I call tech support lol |
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justchil3Premium
join:2009-07-20
Charleston, WV
1 edit | They just started selling 100mbit here less than 2 weeks ago... I haven't had it that long... so it almost sounds like it was rolled out before anything was done to support it.
I have one friend that upgraded as well although he's roughly 15-20 miles away... and has the same issues with speed.
We've also compared signals/firmware (same modem/routers) etc...
It's just frustrating to bend over backwards troubleshooting and testing everything I have and everything I have access to and not get the same from my ISP. I think the problem in my area is lack of competition. |
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