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SkidR0we

@videotron.ca

[Eng] Videotron 4G speeds and SGS3

I have a Galaxy S3 with videotron. When I am connected to the network, at the top is says I am connected to 3G. I called tech support about this, wondering if there was something I had to do in the settings to connect to "4G". At the moment, my data connection is set to auto.

Tech support told me that the 4G network is not yet in place, and that it should be by xmas. Of course, he didnt know this offhand and had to put me on hold for 10 minutes for every question I asked him. ( I live in Laval btw ). I was under the impression that 4g was deployed in Laval and Montreal? When connected to 4g my phone should indicate 4g correct?

When doing speed tests on my phone, I average 6 mbps. I guess this is fast, but I have a friend on bell and he averages 7 mbps and hes on 3g.

If anyone can help clear this up for me and explain to me how the videotron 4g works I would appreciate it.

Merci!


PeterL

join:2012-09-15
J7C0K3

The reason is that videotron build their 3G network on the aws band. The other big three use the band in the 1850/1900 for 3G if I remember right. Correct me someone if i'm wrong on this. And use the aws band, the one that videotron use for 3G for the 4G band (LTE) A lot of network around the world use the aws band for 4g now, so you need to wait and see what videotron will do on the future to be able to offer 4g speed and not only 3G with HSPA+ on it. Some people said that they have 40mhz of bandwicth in the aws band so they could use 20 for 4g (LTE) and the other 20 for 3G speed for all their customers you connect on 3g and not 4g. It a theory, not a fact, but videotron is doing work on this.


GuiGQc

join:2012-02-22
Gatineau, QC

4G (HSPA) doesn't mean LTE by the way. LTE > 4G (HSPA).



SkidR0we

@videotron.ca

I just chatted with videotron, and after speaking with his senior technical advisor, the guy was able to give me a satisfactory answer.

Basically, he said that my phone *IS* connected to their 3G+ network or 4G if you will, but that the Galaxy S3 is not able to show on its screen that it is in fact connected to 4G, so it just shows 3G H+. However, he said that after xmas their network is going to be LTE, and that I should be getting 42 mbps instead of 6-12 which is what he says is normal for now.

Are any of you on videotron? What kinds of download speeds are you getting?


GuiGQc

join:2012-02-22
Gatineau, QC

42Mbps is 4G speed, not LTE. LTE is 75, and soon will be 150 Mbps.

I'm not with Vidéotron, so I don't know whta kind of bloatware they installed on it to hide the network it's on, but mine says 4G in the notification bar when it's on HSPA+, and LTE when it's on LTE. It even says E (Edge) when on GSM.


LEKO

join:2010-09-28
Montreal, QC
reply to SkidR0we

In the wireless/cellular world there is 2 thing: theorical speed and actual speed.

Theory:
"3G" up to 21Mbps
"4G" up to 42Mbps (2 carriers = 2 x 21 Mbps)
"LTE" up to 300Mbps

But even in labs, the theoretical speed is hard to achieve. In practice, we see lower numbers. Also, no one can have the exact same speed. Signal quality can vary a lot with temperature too...

To answer your question: my D/L speed varies from a couple of Kbps to a couple of Mbps depending on where I am and the condition (I have a Galaxy Nexus).

If your home I well covered, you should expect at least 1Mbps. Actually, I would call to report poor signal if I had low speed at home or at a place where I should receive a strong/good signal (shopping center, cinemas, public buildings, etc...).


GuiGQc

join:2012-02-22
Gatineau, QC

said by LEKO:

I would call to report poor signal if I had low speed at home

Or just conenct to Wifi and save battery.


SkidR0we

@videotron.ca
reply to LEKO

said by LEKO:

To answer your question: my D/L speed varies from a couple of Kbps to a couple of Mbps depending on where I am and the condition (I have a Galaxy Nexus).

If your home I well covered, you should expect at least 1Mbps. Actually, I would call to report poor signal if I had low speed at home or at a place where I should receive a strong/good signal (shopping center, cinemas, public buildings, etc...).

I guess I shouldn't complain then, because I average about 6mbps.

Seeing as Videotron is upgrading their network to LTE, will my phone be compatible or is it a new technology that I'll have to get a new phone to take advantage of?? I have Galaxy S III


Samus Aran
Premium
join:2005-10-18
St-Hubert

I get about the same with my S3 : 7 mbps download and 2 mbpsd upload


LEKO

join:2010-09-28
Montreal, QC
reply to SkidR0we

said by SkidR0we :

said by LEKO:

To answer your question: my D/L speed varies from a couple of Kbps to a couple of Mbps depending on where I am and the condition (I have a Galaxy Nexus).

If your home I well covered, you should expect at least 1Mbps. Actually, I would call to report poor signal if I had low speed at home or at a place where I should receive a strong/good signal (shopping center, cinemas, public buildings, etc...).

I guess I shouldn't complain then, because I average about 6mbps.,

Seeing as Videotron is upgrading their network to LTE, will my phone be compatible or is it a new technology that I'll have to get New phone to take advantage of?? I have Galaxy S III

Your question is simple, but there is no simple answer. As long Videotron will support hspda+ on the AWS spectrum you will be fine. And since Videotron only have this band, you'll be fine. When Videotron will deploy LTE, they will do it on this band too, so Videotron LTE phones will have to work on the band and it should not be a problem, the big 3 are using this band for their lTE networks. But, i don't think actual SGS3 from Videotron Is supporting LTE at all. You'll be stuck in hspda+ (42mbps max).

zorxd

join:2010-02-05
Quebec, QC
Reviews:
·Acanac
reply to SkidR0we

said by SkidR0we :

If anyone can help clear this up for me and explain to me how the videotron 4g works I would appreciate it.

It's simple. Some people call it 3G, others 4G. But it's the same thing. Don't worry about the icon. It's just an icon.
Videotron's version of the Galaxy S3 supports up to 42 Mbps in DC-HSPA mode. Not all of their network has been upgraded to 42 Mbps yet however (but Laval is covered). So in some areas you will be limited to 21 Mbps.
Also, Android turn HSPA off to save battery when not in use. That's why you can sometimes see a 3G icon. It should switch to H, H+ or 4G when you are using data.

GuiGQc

join:2012-02-22
Gatineau, QC

said by SkidR0we :

I guess I shouldn't complain then, because I average about 6mbps.

Maybe that's good for Vidétron's network, but I hit over 20Mbps most of the time.
said by zorxd:

It's simple. Some people call it 3G, others 4G. But it's the same thing.

I thought they were different, where 3G ghad a max speed of 21 and 4G had a max of 42.

zorxd

join:2010-02-05
Quebec, QC
Reviews:
·Acanac

said by GuiGQc:

I thought they were different, where 3G ghad a max speed of 21 and 4G had a max of 42.

This is one definition out of many. Most Canadian carriers consider 21 Mbps HSPA to be 4G.

»www.maximejohnson.com/techno/201···en-2009/

GuiGQc

join:2012-02-22
Gatineau, QC

Même Telus sont mêlé. Ils appelaient le 21Mbps le 3G+ dans le temps, et maintenant ils l'ont renommé.



BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
Reviews:
·ELECTRONICBOX
reply to LEKO

said by LEKO:

In the wireless/cellular world there is 2 thing: theorical speed and actual speed.

Theory:
"3G" up to 21Mbps
"4G" up to 42Mbps (2 carriers = 2 x 21 Mbps)
"LTE" up to 300Mbps

But even in labs, the theoretical speed is hard to achieve. In practice, we see lower numbers. Also, no one can have the exact same speed. Signal quality can vary a lot with temperature too...

To answer your question: my D/L speed varies from a couple of Kbps to a couple of Mbps depending on where I am and the condition (I have a Galaxy Nexus).

If your home I well covered, you should expect at least 1Mbps. Actually, I would call to report poor signal if I had low speed at home or at a place where I should receive a strong/good signal (shopping center, cinemas, public buildings, etc...).

Error correction.

It's pretty much the same as a WiFi router. Wireless G routers are marketed as "54 mbps". In practice, the maximum speed you can get is around 21 mbps. Where are the other 33 mbps? Checksum/Error correction.

LEKO

join:2010-09-28
Montreal, QC

said by BigBlarg:

Error correction.

It's pretty much the same as a WiFi router. Wireless G routers are marketed as "54 mbps". In practice, the maximum speed you can get is around 21 mbps. Where are the other 33 mbps? Checksum/Error correction.

The 3G/4G overhead is not that much, in labs you can achieve 18mbps on 21mbps 3G networks.

GuiGQc

join:2012-02-22
Gatineau, QC
reply to BigBlarg

YEah but the overhead, Checksum/Error correction is on all of the (4G and LTE too) not just the 3g. So as long as we take the theorical maximum for each of them, it doesn't matter. We can still compare them.


LEKO

join:2010-09-28
Montreal, QC

said by GuiGQc:

YEah but the overhead, Checksum/Error correction is on all of the (4G and LTE too) not just the 3g. So as long as we take the theorical maximum for each of them, it doesn't matter. We can still compare them.

Yup, you can still compare them. I just want to make sure it's clear no matter which technology you choose or phone you buy, the theorical (or protocol maximum) speed is not the REAL speed.

And it's clear LTE have more bandwidth comparer to HSPDA+ and I will not argue about it. And don't forget, the thread is about what the user expect on his SGS3 on Videotron network.

GuiGQc

join:2012-02-22
Gatineau, QC

said by LEKO:

what the user expect on Videotron network.

Not much LOL! You get what you pay for...

LEKO

join:2010-09-28
Montreal, QC

said by GuiGQc:

said by LEKO:

what the user expect on Videotron network.

Not much LOL! You get what you pay for...

Tu es méchant! :P

GuiGQc

join:2012-02-22
Gatineau, QC

Réaliste plutôt. C'est un fait que Vidéotron n'a pas les meilleures technologies pour leur réseau mobile.


Cloneman

join:2002-08-29
Montreal
kudos:4
Reviews:
·TekSavvy DSL
·Bell Fibe
reply to GuiGQc

said by GuiGQc:

said by LEKO:

what the user expect on Videotron network.

Not much LOL! You get what you pay for...

IMHO, Videotron's prices are basically the same as the other carriers, so you get less than what you pay for ;P

GuiGQc

join:2012-02-22
Gatineau, QC

La promo "SOIRS ET WEEKENDS PLUS" à 34.95$ avec 500 Mb de données c'était pas pire. Ils l'ont augmenter à 40$ par contre et ça dit encore que l'offre est pour une durée limitée.


N'oublie pas que Videotron un montant de 50$ min par mois pour avoir un des téléphones intelligents les plus récent à un prix résonable.


GuiGQc

join:2012-02-22
Gatineau, QC

Je pensais que c'était 40$ chez Vidéotron.