MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
to wacko1128
Re: [IL] Ultra50?Its not just at your location. I am seeing an issue in the area. |
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The tech did mention that there may be something wrong in the area, but was very non-specific and didn't mention if they would be working on the problem (not to mention that he didn't know if our town had Ultra 50 service).
Is there any info you could give me about this issue? Of course it doesn't need to be very specific, just something along the lines of "it will be fixed" & hopefully soon.
I didn't notice any problems with my service before this upgrade. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
Do you notice any issues with your service since the upgrade? |
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MediacomChad |
I have escalated this issue to the Area Manager. As soon as I get an update, I will let you know. |
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to MediacomChad
1. Not getting upload speeds as advertised.
2. Inconsistent download speeds on large files (goes up & down a good deal compared to before where the flux was quite minor).
I don't hate it & am not angry. Just trying to get the best service that I am paying for. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
I completely understand. |
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Best of the night: |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
Thank You for the update. |
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