said by June :
Well I don't know if this modem is out dated or not, but I just recently purchased my own Motorola SurfBoard SB6141 to replace the Ubee DDw3611 modem/router combo that Time Warner had given me. Its working fine, except for the fact I'm not receiving the high speeds that I'm paying for..and I don't know why..Can someone help?
Sounds like they never updated your modem provisioning - call support and have them verify
Also - where are you measuring your speed?? directly connected to the modem, your router or over a wireless connection??
I also upgraded recently to 30/5 on TWC and purchased my own SB6141. My first one was defective and gave me lower speeds - replaced the SB and now all is fine -I will note though that it is impossible to tell if my modem was bad or if the second time they (TWC) provisioned it they did it right --
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