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Lumbas666

@rr.com
reply to docyahoo

Re: postcard modem lease

Just received my postcard from TWC on the 26th, announcing the $3.95 modem lease fee. My internet fee is not being lowered. New increase is actually $4.23/ month, effective immediately on monthly bill received today! Even worse is the fact that the Motorola SB5100 installed 18 months ago by a "qualified" Time Warner installer is not approved for Turbo internet.



gmlefty

@rr.com

TWC In Dayton Ohio now charges 4.95 modem and 3.95 router fee on my monthly bill. This is to provide WIFI.
This is almost $9 per month for WIFI.!!
If i buy my own modem/router shouldn't they drop both these fees??



Racerbob
Premium
join:2001-06-24
Webster, NY
kudos:1

said by gmlefty :

If i buy my own modem/router shouldn't they drop both these fees??

Yes.

peteyz24

join:2013-01-27
reply to shade45

Re: [TWC] RR Standard with Motorola SB6141 Speed Increase?

I never recieved a post card or anything. One month my rr standard went from 29.99 to 39.99. about 2 months later my bill was 44.14 when they added the modem fee



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11

said by peteyz24:

I never recieved a post card or anything. One month my rr standard went from 29.99 to 39.99. about 2 months later my bill was 44.14 when they added the modem fee

First one sounds like your promotion ending.
Postcards were sent believe me.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

Maybe in YOUR division postcards were sent. In my division we just got our monthly bill with the increase on the bill. It is always that way here. It would have been a shock had I not been reading this forum.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


Fleeced

join:2012-10-06
kudos:2
reply to shade45

There was also a notice on your bill a month before they even added these.


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:5

NO. There was NO notice one month in advance on my TWC bill. The bill came, payable when it arrived, and it had the increase on it. THERE WAS NO NOTICE ON THE PREVIOUS BILL.

Stop saying there was prior notification. If there was in YOUR division then you should be accurate and state what division you are in and speak only for your division. In my division there was NO prior notice.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



jimk
Premium
join:2006-04-15
Raleigh, NC
Reviews:
·Time Warner Cable
·voip.ms
reply to hobgoblin

said by hobgoblin:

First one sounds like your promotion ending.
Postcards were sent believe me.

Hob

Depends on where you live, and possibly when your bill cycle date was. I received my postcard after the bill came with the new modem fee. The only advance notice I had was from this forum.

David1997

join:2013-02-13

I went from the Arris 502G which I am renting to the Motorola SB6141. I have standard service, and my download speed from speedtest.net dropped from about 24 with the Arris to 15 with the Motorola. Standard service is supposed to be 15. According to TW tech support level 3, the power boost would not result in download speed with the Arris on standard service in the low 20's. In fact, he said that powerboost would not effect speedtest at all. Is there something about my particular Arris that allows the faster speed, or will another Arris get the same speed? I could buy a used Arris and see, but if someone already know that could save me a few bucks. Thanks.



jimk
Premium
join:2006-04-15
Raleigh, NC
Reviews:
·Time Warner Cable
·voip.ms

The Arris 502G is a DOCSIS 2 modem, which supports PowerBoost. This will, contrary to what TWC said, result in faster speed tests.

TWC doesn't support PowerBoost on DOCSIS 3 modems such as the SB6141. The brand doesn't have any impact.

If PowerBoost is important to you, you might want to consider the Motorola SB5101 or SB5101U. These DOCSIS 2 modems support PowerBoost, but probably aren't the best choice in the long term. Many providers are dropping PowerBoost as they increase their standard speeds.

DOCSIS 3 modems offer channel bonding, so your speeds will be more stable and less likely to degrade due to network congestion. As the standard tiers get faster, you will be more and more likely to start running into the limitations of older equipment, so I would suggest sticking with the SB6141. It is better in the long term.


David1997

join:2013-02-13

Thanks jimk. The test results were for a hardwired computer. The test differences for the wireless computer are even greater (like 3 with the SB6141, and in the low 20's with the Arris). The price of the SB5101 is so low, that I might get that to use temporarily until Standard service in my area increases to 20, or the price of faster service drops.



tonyram57

join:2001-11-08
Brooklyn, NY

I ordered myself the SB6141 from Amazon on Sunday to replace the SB5101U which is darn good modem to begin with. I want the channel bonding with the SB6141 which suppose to help with network congestion.

I have a question about the SB6141. Is it true that TWC does not push any firmware updates to it? What is your firmware version number? I don't mind asking.