said by Anonymous88:It's not a matter of an outage it's the number of calls coming in. Once the system is maxed out it is not able to handle any additional calls. Also you may have to wait 2 weeks or so for a trouble call.
2 weeks for a trouble call come on... Hire more techs.... Hire more phone reps or get more trunk lines. It amazes me how mediacom does hate the customer. For some of us if we had choices we would leave mediacrap. Mediacom raises rate but customer service in the last 3 months has went the crap
