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jt25741

join:2008-12-21
Aliso Viejo, CA

[CA] SB6180 has only 3 Bonded Channels down and 1 up

Is this normal in my area of Aliso Viejo?...I just did a self-activation for this modem. Does OC support more than this? I expected 8 down and 4 up with this modem.

Could it be that the firmware needs to be updated on it? Currently it is running the following:

Software Version: SB6180-3.2.1.0-GA-00-252-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

Thank you



motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by jt25741:

Is this normal in my area of Aliso Viejo?...I just did a self-activation for this modem. Does OC support more than this? I expected 8 down and 4 up with this modem.

Could it be that the firmware needs to be updated on it? Currently it is running the following:

Software Version: SB6180-3.2.1.0-GA-00-252-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

Thank you

In most cases I wouldn't expect 8 down 4 up maybe 8 down 3 up in most cases.

I Have with Time Warner Cable:
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 1 783000000 Hz -4.2 dBmV 37.7 dB 37 0
2 Locked QAM256 2 789000000 Hz -4.5 dBmV 37.5 dB 64 0
3 Locked QAM256 3 795000000 Hz -5.1 dBmV 36.8 dB 139 0
4 Locked QAM256 4 801000000 Hz -5.4 dBmV 36.9 dB 136 0
5 Locked QAM256 5 807000000 Hz -6.1 dBmV 35.9 dB 448 0
6 Locked QAM256 6 813000000 Hz -6.0 dBmV 36.9 dB 303 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA and ATDMA 10 2560 Ksym/sec 33000000 Hz 43.5 dBmV
2 Locked TDMA and ATDMA 9 2560 Ksym/sec 36500000 Hz 43.5 dBmV
3 Locked TDMA and ATDMA 11 2560 Ksym/sec 29500000 Hz 43.5 dBmV
4 Locked TDMA and ATDMA 12 2560 Ksym/sec 24500000 Hz 43.5 dBmV


SHoTTa35

@optonline.net
reply to jt25741

The modem connects to what's available. If only 3 is available then 3 is all it will connect to. The reason to get 8x4 modems is so when they jump to more channels, you can connect to all of them which could also solve speed issues during primetime.


jt25741

join:2008-12-21
Aliso Viejo, CA
reply to jt25741

Also...I noticed my correctables keep incrementing on channel 1:

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 211 579000000 Hz 0.0 dBmV 39.9 dB 2091 4
2 Locked QAM256 212 585000000 Hz 0.0 dBmV 39.9 dB 1 0
3 Locked QAM256 213 591000000 Hz 0.0 dBmV 39.0 dB 0 0
4 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
5 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
6 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0

Correctables Uncorrectables
2297 4

This is not normal, is it?


SHoTTa35

@optonline.net

Expected also, 4 uncorrectables are what matters. If that number was sky high then you have a bigger issue.

On my 6180 (different ISP) i have a few thousand uncorrectables, this is after 1 week however.


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI
reply to jt25741

Yes it is normal on downstream channel one, as there is a bug in the gui of the 6180, and when you leave the modem page open. It will continue to add up codewords, until you close the modem page. It's a known bug, and there just hasn't been an updated firmware yet to fix this small bug.


jt25741

join:2008-12-21
Aliso Viejo, CA
reply to jt25741

You guys are great....thanks for explaining this GUI bug. I got confimation from CoxTech1 that everything is honkey-dory with the modem and firmware. Plus I learned from CoxTech1 that my area only supports this bonding now (3/1). I hope Cox can bond some uplinks soon for us..... as I think this will be more reliable/stable for my uplink experience and performance.

Thanks again. I will now use it for a while...and hope to notice some improvement (downloads are definitely faster now going from Docsys 2)


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3

Well cox will continue to work to get all there D3 area's, close to the full 8x4 channel bonding these newer model D3 modem's support.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to jt25741

said by jt25741:

Is this normal in my area of Aliso Viejo?...I just did a self-activation for this modem. Does OC support more than this? I expected 8 down and 4 up with this modem.

Could it be that the firmware needs to be updated on it? Currently it is running the following:

Software Version: SB6180-3.2.1.0-GA-00-252-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

Thank you

Doubtfully. another user thats OC no strings also gets something like that. the modem doesn't determine what you get. any D3 modem in a 3/1 area is only going to get 3 down / 1 up.
--
Despises any post with strings.