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Palerider

@comcast.net

1 edit
reply to cmthru

Re: Call Forwarding

FYI:

Please Read The Transcipt Here; Looks like its gone for good!!

Mae: Hello, how may I help you?

Chris: I would like my number forwarded please, I cannot do it myself since the links and the function are now gone

Mae: May I have the Magicjack phone number for me to check it here?check

Chris: 407-xxx-xxxx

Mae: Thank you.

Mae: By the way, How are you?

Chris: I am good, how are you?

Mae: Good to hear that. I'm Fine. thanks for asking.

Chris: You are quite welcome!

Mae: May I know the Full name you use in magcijack please?

Chris: ClockWork Droid

Mae: thank you for clarifying that.

Chris: NP

Mae: have you used call forwarding before?

Chris: Yes I have, I use it with my other 2 MJ's but the function in my login is gone now...can u please forward it for me

Mae: May I have the number of your other MJ please?

Chris: No because I do not want the call forwarding for them disabled...can u do this or not?

Mae: As of the moment, the call forwarding is not available. We are making some updates on our system and we are still working on it.

Chris: My other numbers have nothing to do with this, all I want is the new one that I purchased today forwarded too!

Mae: Understood.

Chris: So you can turn it off for a number but not enable it...I was told this by Tara on Live Chat earlier, is this true?

Mae: One moment please...

Chris: ok

Mae: thank you for waiting. As of the moment, the call forwarding feature is not availbe.

Nailgunner

join:2010-09-28
»my.magicjack.com/call-forwarding.html

As with all things MJ, the devil is in the details. The above link works for me. You have an extra "my/" in your link.

Regardless, the call forwarding is still working. I am having all my MJ calls forwarded to my GVJackApp number and it's still working properly, as I have not really given out my GV number.

cmthru

join:2005-03-19
Rockville, MD
Just want to confirm that the link provided by Nailgunner is still working.


ctceo
Premium
join:2001-04-26
South Bend, IN
Works for me.


Sr Tech
Premium
join:2003-01-19
New Britain, CT
kudos:1
reply to Nailgunner
said by Nailgunner:

»my.magicjack.com/call-forwarding.html

As with all things MJ, the devil is in the details. The above link works for me. You have an extra "my/" in your link.

Regardless, the call forwarding is still working. I am having all my MJ calls forwarded to my GVJackApp number and it's still working properly, as I have not really given out my GV number.

Not for me.

Nailgunner

join:2010-09-28
said by Sr Tech:

Not for me.

Not sure what is going on, but as of a minute ago, still working here. Takes you to a log-in page then to the call forwarding page.

Possible you needed to already have call forwarding in effect. Or MJ alternates it's availability by the hour based on your mother's maiden name...or street address...or Dan's Ouija board...or...


ctceo
Premium
join:2001-04-26
South Bend, IN
Ditto. Works fine for me here.

@Sr Tech : try flushing you dns cache and/or clearing your browser cache/cookies and try again.


justsaying

@myvzw.com
reply to Sr Tech
The work around link does not work for me. MJ's decision to make the CF feature even just temporarily unavailable while they are "updating" is a foolish business decision. Their dumb decision affects my business because I have the MJ # on my business cards. Have used the CF feature for several years flawlessly until they decided to mess with it without warning or notice to their users. They obviously do not appreciate their clients and I hope people will dump MJ and never come back. They don't deserve to stay in business if they treat people like that. There is no good reason why they can't continue with CF while they are working on their so-called update. It's just a way to make more money. I'd even be happy to pay for the CF feature if it were available, but now they are just losing me. I don't care when it becomes available because they have just proven that they are not reliable.
It may only affect those who rely on the CF feature, but if they mess with one feature, it's only a matter of time until they decide to mess with another feature.