|reply to vientito1 |
Re: TekSavvy - glorified reseller, not ISP
Be that as it may, I had Rogers Internet for several years prior to switching to TekSavvy. I can count on one hand how many times I've had a problem with their service, nothing like I experienced with TekSavvy. Calling Rogers (regardless of the time of day) got someone on the phone who resolved the issue within 24 - 48 hours. I'm not saying Rogers is great, and I especially don't like their monopoly on things (which is reflected in their inflated pricing), but at least it worked. At the end of the day, you want your Internet to work. I'm OK with short outages here and there, but not the kind of ongoing issues I've seen with TekSavvy, and the incompetent level of support you get when you have them.