JimThePCGuyFormerly known as schja01.Premium,MVM
Morton Grove, IL
reply to lanwarrior
Re: Grandfathered plan with iSpot - can I upgrade to new device? Purchase the device you want with a plan.
When the device arrives cancel the plan.
Call CW and tell them to replace the device on your current plan with the device you just purchased.
Might cost you a few dollars on the pro-rated cancellation.
OR just call CW and tell them you current device is borked and maybe they will replace it with a new device or let you purchase a new device on the existing plan.
Found the answer from Clear own website:
Can I upgrade from my current device to a new one?
You always can replace your current device by purchasing a new device and contacting us to have your current service switched to the new device.
So I went to Best Buy, bought the Clear Voyager, call Clear and have the service transferred to the new Clear Voyager WITHOUT changing plan.
30 minutes later, I am up and running with the new Clear Voyager and my Clear account shows that I STILL have my $25 plan (6Mbps download).
Oregon City, OR
Thanks for the update, I've been contemplating doing this myself.
I've been using the new Voyager and compared with the old iSpot, here's what I observed:
+ MUCH SMALLER!
+ Accept 8 devices (iSpot only take 5 devices)
+ Since it's newer device, if it dies, Clear will replace it within 12 months (at least that's what the CSR said)
+ WiFi signal seems to be much stronger
- Non-user replaceable battery
- Cannot do static DHCP (connected device have the same IP address all the time)
Now I am wondering what to do with the Clear iSpot device. Sell it?