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Charleston, WV
reply to justchil3

Re: [Speed] Issues since 9/22 & 100mbit upgrade. Cross Lanes,WV

I too am in the Cross lanes area.

I have been working with Suddenlink for several months to try to get a connection to my house that does not disconnect, tile images on the Television, etc.

They replaced the modem, had techs check the cable and signal levels, and checked the point of service to my house twice.

I have been working with a supervisor since 8/4/12 to get my issues resolved.

I just got an email that says they had several issues in my area and think they have it fixed...I hope so.

Maybe what they found wrong will help your connection too.