|reply to Anon |
Re: TekSavvy - glorified reseller, not ISP
Ask yourself WHY it happens? Is it because someone wants attention? Or is it because jumping through the hoops doesn't fix the problem?
After months? of jumping through hoops Oneworld comes here vents, and volia, Gabe has a good idea of what the problem is, and now path to a resolution is clearer.
As for compensation, why not? I can't count the number of times i used to call Rogers on outages and demand compensation(nothing more then credit for service outages). If Rogers/TSI/ Distributel et al, want to provide me more , fantastic, that's called goodwill.
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......