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TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

1 edit
reply to elwoodblues

Re: TekSavvy - glorified reseller, not ISP

said by elwoodblues:

Tracing route to google.ca [74.125.133.94]
over a maximum of 30 hops:

1 1 ms 1 ms 1ms 192.168.1.1
2 7 ms 14 ms 29 ms 10.140.8.129
3 15 ms 13 ms 20 ms 66.185.89.21
4 15 ms 14 ms 23 ms 24.153.5.217
5 55 ms 48 ms 47 ms gw-google.torontointernetxchange.net [206.108.34.6]
6 64 ms 45 ms 45 ms 216.239.47.114
7 50 ms 62 ms 62 ms 216.239.46.160
8 60 ms 73 ms 53 ms 209.85.241.22
9 73 ms 59 ms 78 ms 209.85.241.29
10 * * * Request timed out.
11 81 ms 63 ms 59 ms ia-in-f94.1e100.net [74.125.133.94]

You'll have to provide your IP since from all appearances, this traceroute wasn't run from our network...that's not us.

edit: That traceroute is in fact as far as I can tell, not on Distributel's network either...all of those IPs are running through Rogers.

We've seen this happen a few times for our own customers, they get provisioned as a Rogers customer even though they are paying a TPIA ISP.

--
TSI Gabe - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2

209.195.110.xx and that IP according to ARIN is registered to Distributel.



TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

ok...but that traceroute you just provided doesn't contain that IP anywhere.



TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

Again, what I'm trying to say is that from all appearances, that traceroute is being run from a Rogers customer, it doesn't hit Distributel's network or ours.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Reviews:
·VMedia
reply to TSI Gabe

But Moongoose's tracert doesn't show a Teksavvy IP either, you see his router first.

Something I just realized too, my IP, for the first time in years has changed.I used to have a dns entry to RDP into my computer (I've since started using Logmein) and just realized my IP changed from the 72.53.148.x to the 209 range. No idea when that happened.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


vientito1

join:2009-01-09
reply to elwoodblues

This guy has lost all his credibility by providing an incomplete traceroute log and then claimed problem on the part of teksavvy. For the sake of argument, he's hiding information to support his own argument.



TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

I'm not trying to discredit anyone I'm trying to get to the bottom of it.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
reply to vientito1

Huh? I'm not on Teksavvy, nor am i claiming there is a problem. Marc asked me to run this so we could verify what POI I was on.


The Mongoose

join:2010-01-05
Toronto, ON
Reviews:
·TekSavvy Cable
reply to vientito1

said by vientito1:

This guy has lost all his credibility by providing an incomplete traceroute log and then claimed problem on the part of teksavvy. For the sake of argument, he's hiding information to support his own argument.

I don't think that's accurate. I get the distinct impression that I elwoodblues and I don't agree on much, but there's no evidence that he's falsified anything. I imagine Gabe will sort this out.