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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to JohnILM

Re: [iO] New Guide Rollout

said by JohnILM:

Why can't the guide just look like this?

Yeah, the Samsung guide is pretty nice. Too bad the IR blaster doesn't work with the TiVo. I could see a few things from the Samsung guide that CV can incorporate like the general layout and the time remaining in a show.


mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to anonn
said by anonn :

The boxes can't handle it.

I would think the Samsung boxes could.


anonn

@optonline.net
reply to JohnILM
said by JohnILM:

Why can't the guide just look like this?

The boxes can't handle it.


JohnILM
Mayhem til the AM
Premium
join:2003-03-15
Tuckahoe, NY
reply to Jmartz
Click for full size
CV Guide
Why can't the guide just look like this?

System
reply to Jmartz
This topic has been un-stickied by Lex Luthor See Profile


Ike2

@optonline.net
reply to milan22

Re: [iO] New Guide Rollout

Crappy slow software or hardware........windows vista city.


Jmartz

join:2000-07-20
Tenafly, NJ
reply to Jmartz
Also the picture posted above of the FiOS guide is not the one I saw in New Rochelle a few weeks ago. Maybe the software allows for different layouts or something? The version I saw had a lot of red in it.


Jmartz

join:2000-07-20
Tenafly, NJ
reply to Jmartz
I hate the FIOS guide, it's very very busy. Cablevisions guide is simple, it just needs better colors and they need to streamline the coding or something to make it more responsive... Channel changing on FiOS is instantaneous, there is barely any delay from the time you choose a channel to the time a picture is on the screen. I don't understand why it's so difficult for them to get it right... even TimeWarner Cable that uses similar hardware has more responsive stuff than we do.


GeorgeBaily

@optonline.net
reply to milan22
You give good advice and I am going to swap out the boxes but the no data after 10pm has been an issue discussed in this forum. Also pixilation and lag issues. I have never seen the problems all lumped together in the way that I'm experiencing them so we'll see what happens after the swap.

milan22

join:2008-12-17
Newark, NJ
reply to GeorgeBaily
said by GeorgeBaily :

I have just about had it with this guide and all of it's issues. Since the last update a couple of weeks ago there is no program information at the bottom of the screen when changing channels. It states, "no data." There is still no channel information what so ever after 10 pm in the guide. Plus an entirely different problem...with every channel change there is major pixilation. Lasts about 7 seconds. Add to that the existing lag time and it's become a joke.

It's been a year since this new guide push. If these issues aren't resolved soon I am switching to satellite.

That surely sounds like a isolated issue with your house/settop boxes.

I have never experienced anything remotely close to those problems. You need to have a tech come out to the house or replace your boxes at the very least.


kdshapiro

join:2000-03-29
Eatontown, NJ
Reviews:
·Optimum Online
reply to Jmartz
I must have low expectations, the guide works fine for me. Easy to find programs, records without issues, looks attractive. I like the guide can easily be expanded and retracted. CV just needs to fix the Dolby Digital out issue.

The only think I can't get used to is the pressing of the info button twice. My muscle memory just won't let go.
--
Ken


GeorgeBaily

@optonline.net
reply to slnork
Wow, what a difference! The interface is great. Runs rings around the Optimum guide. Is there any lag time?


slnork

@mycingular.net
reply to slnork
Fios guide


slnork

@optonline.net
reply to GeorgeBaily
I have gone back to fios because of the guide. Fios guide. Fast, easy, clean.


GeorgeBaily

@optonline.net
reply to iotv
I have just about had it with this guide and all of it's issues. Since the last update a couple of weeks ago there is no program information at the bottom of the screen when changing channels. It states, "no data." There is still no channel information what so ever after 10 pm in the guide. Plus an entirely different problem...with every channel change there is major pixilation. Lasts about 7 seconds. Add to that the existing lag time and it's become a joke.

It's been a year since this new guide push. If these issues aren't resolved soon I am switching to satellite.


iotv

@mycingular.net
reply to milan22
But they could have improved that format. The colors are better as well. Also the Sony guide work from day one no problems. Unlike the new guide.

milan22

join:2008-12-17
Newark, NJ
reply to IOTV
That guide doesn't look so great imo. It only shows 1 program at a time going left to right. And here I was complaining that the new guide has a wasted left space. That sony guide has wasted space all over.


IOTV

@optonline.net
reply to IOTV
I think the old Sony Guide looked better and worked better, never had any problem with the Sony guide when that came out. The New guide is all over place and never worked.


IOTV

@optonline.net
reply to Jackarino
That is a guide issue, it worked before the new guide last year, after the update, 8300HD DVR only records 15 seconds after you hit record and does record back from the whole time tuned into the channel during that time slot. This is recording directly to the 8300 not DVR +.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
Reviews:
·Vonage
·Sprint Mobile Br..
·Optimum Online
reply to iotv
said by iotv :

Let's say I am 15mins into a show with the old guide on my SA8300 it would record the show from the start of the 15mins I started watching. NEW guide it will record on my 8300 about 30 seconds after I pressed record and I would lose that first 15mins. The guide is a down grade from the old Sara guide in every aspect except appearance. But that even lacks since it has the old logos.

Thats not a guide issue, thats a box issue with the new Multi Room DVR
--
"If we ever forget that we are One Nation Under God,
then we will be a nation gone under."


iotv

@optonline.net
reply to milan22
Let's say I am 15mins into a show with the old guide on my SA8300 it would record the show from the start of the 15mins I started watching. NEW guide it will record on my 8300 about 30 seconds after I pressed record and I would lose that first 15mins. The guide is a down grade from the old Sara guide in every aspect except appearance. But that even lacks since it has the old logos.

milan22

join:2008-12-17
Newark, NJ
reply to iotv
said by iotv :

It has been a year from the guide and a year from the rebrand. The guide still does not work. Can not record shows that I currently watching with my 8300 anymore.

1) What exactly doesn't work?

2) It can record what you're watching. Just press the red record button.


iotv

@mycingular.net
reply to kickass69
It has been a year from the guide and a year from the rebrand. The guide still does not work. Can not record shows that I currently watching with my 8300 anymore. The guide and ondemand menus still say io. If they cannot update the graphics to the new logo after a year we have no hope with them fixing the guide.


kickass69

join:2002-06-03
Lake Hopatcong, NJ
reply to GeorgeBaily
One would've thought after a year it'd be working smoothly and quickly. It seems with guides from Cablevision...they can never fully work as they should.


kickass69

join:2002-06-03
Lake Hopatcong, NJ
reply to GeorgeBaily
I agree it still needs alot of work. Companies who would rather not test something themselves before rolling it out instead having the customers be the testers essentially. Laziness to say the least.


kickass69

join:2002-06-03
Lake Hopatcong, NJ
reply to RobertMets12
I don't get that either. With the old guide they used to update the guide data around 4 AM. Supposedly regular boxes can't handle more than 1 day of data at a time for too long yet the DVR boxes can handle a weeks worth of data.

RobertMets12

join:2010-10-16
reply to GeorgeBaily
The New Guide still loses data after Midnight. I don't understand why they can't update the data without losing the data this should have been fixed before they rolled it out.


GeorgeBaily

@optonline.net
reply to kickass69
It was working fairly well until about a week and a half ago when the Samsung box received updates. Now it's back to where it was last year. Torture changing channels. It takes FOREVER and once it changes, the info on the bottom of the screen freezes so that you don't see the info for the current channel but the one you were watching previously.

I keep getting internal server error messages when trying to set a recording from the guide. It takes two to three try's before it finally works and the program is set.

Have to choose the "view all" option in the guide settings because having it set to "subscribed" causes, not just the guide to freeze, but the box as well.

I could go on but basically the guide is still a mess.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to kickass69
Still needs improvement. Can be laggy at times still


kickass69

join:2002-06-03
Lake Hopatcong, NJ
reply to kickass69
Well October 3rd marked 1 year since we've had the new guide. Anyone want to offer an updated review on it so far?