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dm145

join:2009-12-12
Clifton, NJ
reply to dm145

Re: [iO] New Guide Rollout

they started showing the new guide commercials again
I hadn't seen one since the original roll out debacle



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

Where? I've never seen one on TV (OTA or cable).


dm145

join:2009-12-12
Clifton, NJ

Was watching yes network and the commercial starts off with showing new guide on iPad. Then goes on to say it will be available soon on all screens.



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

Oh, that vague ad. The fact you saw that ad on tv doesn't mean much. "All screens" can mean other tablet devices, they left it vague to imply/not imply the new guide for the set top boxes.



civic110

@optonline.net

The "new guide" video has been up on the Explore Optimum channel 900 for months now, so it must mean set top boxes...eventually.



JDolan

@optonline.net
reply to mbernste

I just saw the ad and it sounds like the roll out will continue. the reference to screens means TV.



pa prowler

join:2003-09-11
Matamoras, PA
reply to Jmartz

Just got the new guide on my Samsung box in Matamoras, PA. Apparently the new guide roll-out is rolling once again.



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

Judging from other roll outs, Piscataway will probably be last to get the guide which is odd since we have the main office for the Cablevision of Raritan in our town.


rick0204

join:2009-05-20
North Bergen, NJ
reply to Jmartz

I have the new guide on my Samsung box - Hudson County, NJ.


rtbond

join:2007-11-28
Hopatcong, NJ

The new guide was pushed to my Samsung boxes (Morris System) last night. I also received a robo-call about the change yeserday.


dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online
reply to mbernste

said by mbernste:

Oh, that vague ad. The fact you saw that ad on tv doesn't mean much. "All screens" can mean other tablet devices, they left it vague to imply/not imply the new guide for the set top boxes.

looks like the roll out has restarted

rick0204

join:2009-05-20
North Bergen, NJ
reply to Jmartz

When I turned on my TV with the Samsung box the box was on channel 12, which it never is on. That's when I went to change the setting to last channel and saw the new guide.



pa prowler

join:2003-09-11
Matamoras, PA
reply to Jmartz

First impression of Onyx on the Samsung box is that the guide seems a little snappier than the SA boxes. It remains to be seen if it bogs down before and after the date changes, which is very annoying on the SA boxes. Also, the guide is full screen (no bars on either side).



civic110

@optonline.net

Can I get the Samsung box, just for HD, no DVR or extras? I currently have the SA 4250HD; is there a Samsung "sister" box?

I just have HD, nothing more.



pa prowler

join:2003-09-11
Matamoras, PA

said by civic110 :

Can I get the Samsung box, just for HD, no DVR or extras? I currently have the SA 4250HD; is there a Samsung "sister" box?

I just have HD, nothing more.

Yes. . . that's all I have. . .

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
reply to civic110

Samsung boxes do not have DVR built in (only the SA 8300/8300 HD is a physical DVR box), so they are basically the 4250 HD equivalent.


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1
reply to Jmartz

New guide is live in beacon, ny (wappingers falls system) on the samsung box now.



civic110

@optonline.net

Even with HDMI, the guide appears HD or full screen on the Samsung boxes?

Is there any other difference with the Samsung box: i.e. the caller ID on TV, etc?


EO50

join:2005-01-23
united state
reply to Jmartz

Got e-mail yesterday 12/04/2012 that I should be getting the guide this week. I'm on Long Island and running Samsung Boxes.


dm145

join:2009-12-12
Clifton, NJ

I never get emails for any of these upgrades? I have my original optimum email address. I did get a robo call shortly before my node was upgraded to 5 channels.


RemyM

join:2005-02-14
Stamford, CT
kudos:1

said by dm145:

I never get emails for any of these upgrades? I have my original optimum email address.

Are you registered with an Optimum ID to manage your account?

dm145

join:2009-12-12
Clifton, NJ

yes



Jmartz

join:2000-07-20
Tenafly, NJ
reply to RemyM

You don't necessarily need an Optimum ID. There must be a way to subscribe to the emails because I got the email to my Optimum account and also my WORK account. I also get nearly daily emails to my work account about special offers and contests... I must have used my work email address on the website or something because it is NOT in anyway affiliated with or hosted by Optimum... either way it was nice to get the email. I got it the day before and the next morning the new guide was there.

I like the new guide. I think it looks nice, and I also really like the archive feature, being able to quickly scroll through all the free on demand channels and have it list the programs that are available from each channel is really, really nice. I noticed there are other channels listed as available on demand that I did not notice before... either way, integrating it into the guide was a great idea. HBO on Demand, and premium stuff still requires you to go the on demand menu which is slower... hopefully they build that feature in soon.

I have DVR controls but DVR + is not available so I just get an error message when I try to use it. I will probably subscribe to DVR plus if they ever make it available.

I just looked at my cable modem and I have 5 channels now too.

The technicians must have been very busy!


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1

If you want to get the emails, contact customer support and request them update the contact email on your account.


deepen03

join:2010-08-15
Sayreville, NJ
reply to Jmartz

In the Raritan Valley region in Sayreville.. any word on when the new guide will rollout?



momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
reply to Jmartz

It's been a couple of months since I checked this thread. Anyone in Dutchess seen the guide upgrade yet? Nothing here.


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1

said by momcat1:

It's been a couple of months since I checked this thread. Anyone in Dutchess seen the guide upgrade yet? Nothing here.

Its live in beacon on the samsung box. Still the old on the old SA Dvr boxes. I don't have any of the normal SA boxes so I can't check those.


momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY

Didn't know there were any Samsung boxes in Dutchess. Ours is SA HD, no dvr. I don't have any use for DVR.
Do you remember how long since you got the update? As I recall, no one up here had seen it before Sandy.


max pl

join:2009-03-22
Hyde Park, NY
reply to Jmartz

i'm in dutchess. have a samsung with the new guide. none of the SA boxes do though.


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1
reply to momcat1

said by momcat1:

Didn't know there were any Samsung boxes in Dutchess. Ours is SA HD, no dvr. I don't have any use for DVR.
Do you remember how long since you got the update? As I recall, no one up here had seen it before Sandy.

I got the guide this week. I received a robo call a day or two before. They've had samsungs at the optimum store in Wappingers Falls since the summer. I got a few right before the digital switchover.