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frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
reply to Jmartz

Re: [iO] New Guide Rollout

Samsung. His area got SA onyx on day 1.



furnace

@websense.net

So does anybody like the new guide? I think its a move in the right direction, but I was hoping for it to be a little bit more like the ipad app. Not sure if I'm the only one, but it is still sluggish.


Parth

join:2010-08-16
Poughkeepsie, NY
reply to Jmartz

It's a tiny bit faster, but considering how much time Cablevision had to make a new guide… I expected something considerably snappier.



iotv

@myvzw.com

Click for full size
A few things about the new guide. The guide works better when not in the grid mode but channel mode. Also make sure in settings your box is set to 1080i and 16.9 (my boxes were on 4.3) all of the changes I disscused are in more settings. New start screen on samsung.


ilsno

@optonline.net
reply to Jmartz

Brookhaven, LI system got the new guide on the Samsung today. I like it so far but will have to play with it for a while and see.


andrewc2

join:2011-06-05
Matamoras, PA
reply to Jmartz

I've noticed that when 10pm rolls around and the box loses guide data all I have to do is just a quick power cycle and the box gets starts showing data again.



Jmartz

join:2000-07-20
Tenafly, NJ
reply to Jmartz

Click for full size


ilsno

@optonline.net

My only gripe with the guide is that when if you are looking at future times, if you hit "info" twice it does not disappear you have to hit "exit". The "info" only disappears when watching the current hour's program. Anyone else notice this?


dm145

join:2009-12-12
Clifton, NJ
reply to Jmartz

three months into roll out, still not pushed to my sa8300's



GeorgeBaily

@optonline.net
reply to iotv

In response to the poster who suggested that the HD settings of the Samsung box be set at 16:9 instead of 4:3.
I have been trying to do this since the new guide appeared but have been unable to do so. The box will not save the setting of 16:9. Always reverts back to 4:3.

IMO, Cablevision should have held back the new guide until all the issues were worked out.


Bob4
Account deleted

join:2012-07-22
New Jersey

My settings stay at 1080i and 16:9.



Jmartz

join:2000-07-20
Tenafly, NJ
reply to GeorgeBaily

I think what the op is frustrated about is the Samsung boxes default to 4x3 mode when you first hook them up... If you don't go into the settings to change it, everything coming out of it is letter boxed.

And when I first got my Samsung boxes it took a few tries to get the 16x9 setting to stick.



GeorgeBaily

@optonline.net

It's been more then a few try's for me. I've gone into the settings and have tried over and over to get the Samsung box to stay at 16:9 but it doesn't. Not since the new Onyx guide was rolled out to my area.


max pl

join:2009-03-22
Hyde Park, NY

1 edit
reply to Jmartz

anyone elses guide extremely slow the past two days?

first time i used it an input on the remote corresponded to an action on screen. now its lag, lag, lag.

i'm gonna try to reset the box to see if that helps.



Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1
reply to Jmartz

Dumb question but I'm asking for a friend has this hit the bridgeport system yet and does it work for the 4200 boxes?



anonn

@optonline.net
reply to Jmartz

They haven't done any new rollouts in over a week. I wonder what's taking so long....


dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online

said by anonn :

They haven't done any new rollouts in over a week. I wonder what's taking so long....

not sure if they stopped the roll out again

the never upgrade their systems in a timely fashion

the reason is they have no accountability or incentive to do so
kinda like the US Postal Service


ilsno

@optonline.net

anyone elses guide extremely slowly the past two days?

Yes !! Im still very disappointed with the lag time changing channels etc. For whatever reason, Cablevision cant get it right. Why is Time Warners guide noticeably more responsive than Cablevisions ? I thought this new guide would solve the issue but its just as bad.



momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
reply to max pl

Yeah, here too. Pulling up the guide tonight, I forgot what I was looking for.

And no sign of the new guide in Dutchess either.



momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
reply to Parth

Poughkeepsie, and you've seen the new guide? How is that?


Parth

join:2010-08-16
Poughkeepsie, NY

said by momcat1:

Poughkeepsie, and you've seen the new guide? How is that?

I have Samsung boxes. They rolled it out here… at least I got it. It used to be relatively faster (… and yes relatively) but now it's back to being full of lag like the previous poster here mentioned.

majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

The lag is because it gets its data from the servers vs being on the box itself.

I wonder what kind of speeds the boxes communicate at. Maybe the servers at their end cant handle all the boxes grabbing the data.


max pl

join:2009-03-22
Hyde Park, NY
reply to Jmartz

yeh well they should fix that.


xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1
reply to momcat1

said by momcat1:

Poughkeepsie, and you've seen the new guide? How is that?

We've had the new guide on the samsung boxes for a month now.


iotv

@myvzw.com
reply to max pl

The slow, and how about the guide does not even come up.


max pl

join:2009-03-22
Hyde Park, NY
reply to Jmartz

so much channel stutter tonight in addition to the guide lag.
the channel stutters been getting worse each night.

wtf is happening with my service!?!



Olias
Closer to believing
Premium
join:2004-05-08
Wayne, NJ
reply to Jmartz

I haven't gotten the new guide, and from what I've read from everyone here I'm glad I don't have it yet. You'd think since they initially released it back in October they would've figured out how to get it out to both Samsung and SA boxes by now. OK, I can see a delay due to Sandy, but now it seems there's no rhyme or reason how they're doing this; almost like they're throwing it against the wall and seeing what sticks. Is this a way a corporation works?
--
A clock unwinds, a flower dies...


dm145

join:2009-12-12
Clifton, NJ

^^
I said that a while back and one of the "techs" here said I sounded like a whiner and asked me if I felt entitled.

This roll out is a debacle to say the least!



Wyldfox

join:2002-01-26
Milford, CT
reply to Jmartz

Milford, CT. still waiting on new guide....unless I don't have something setup right. Can anyone tell me how to I check to see if my TV is set for 16:9 please?



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to dm145

said by dm145:

This roll out is a debacle to say the least!

I think your point of view is skewed. You're only going to see people who have problems, post. I've had the guide for a few weeks now on my Samsung and it has worked flawlessly and efficiently.