Parth
join:2010-08-16
Poughkeepsie, NY | reply to momcat1
Re: [iO] New Guide Rollout said by momcat1:Poughkeepsie, and you've seen the new guide? How is that?
I have Samsung boxes. They rolled it out here… at least I got it. It used to be relatively faster (… and yes relatively) but now it's back to being full of lag like the previous poster here mentioned. |
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| The lag is because it gets its data from the servers vs being on the box itself.
I wonder what kind of speeds the boxes communicate at. Maybe the servers at their end cant handle all the boxes grabbing the data. |
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max pl
join:2009-03-22
Hyde Park, NY | reply to Jmartz
yeh well they should fix that. |
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xirianPremium
join:2003-01-26
Beacon, NY
kudos:1 | reply to momcat1
said by momcat1:Poughkeepsie, and you've seen the new guide? How is that?
We've had the new guide on the samsung boxes for a month now. |
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| reply to max pl
The slow, and how about the guide does not even come up. |
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max pl
join:2009-03-22
Hyde Park, NY | reply to Jmartz
so much channel stutter tonight in addition to the guide lag.
the channel stutters been getting worse each night.
wtf is happening with my service!?! |
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 OliasCloser to believingPremium
join:2004-05-08
Wayne, NJ | reply to Jmartz
I haven't gotten the new guide, and from what I've read from everyone here I'm glad I don't have it yet. You'd think since they initially released it back in October they would've figured out how to get it out to both Samsung and SA boxes by now. OK, I can see a delay due to Sandy, but now it seems there's no rhyme or reason how they're doing this; almost like they're throwing it against the wall and seeing what sticks. Is this a way a corporation works?
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A clock unwinds, a flower dies... |
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dm145
join:2009-12-12
Clifton, NJ | ^^
I said that a while back and one of the "techs" here said I sounded like a whiner and asked me if I felt entitled.
This roll out is a debacle to say the least! |
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| reply to Jmartz
Milford, CT. still waiting on new guide....unless I don't have something setup right. Can anyone tell me how to I check to see if my TV is set for 16:9 please? |
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 mbernsteBoostedPremium,MVM
join:2001-06-30
Piscataway, NJ | reply to dm145
said by dm145:This roll out is a debacle to say the least!
I think your point of view is skewed. You're only going to see people who have problems, post. I've had the guide for a few weeks now on my Samsung and it has worked flawlessly and efficiently. |
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dm145
join:2009-12-12
Clifton, NJ Reviews:
 ·Optimum Online
| said by mbernste:said by dm145:This roll out is a debacle to say the least!
I think your point of view is skewed. You're only going to see people who have problems, post. I've had the guide for a few weeks now on my Samsung and it has worked flawlessly and efficiently. not talking about performance of new guide
the bugs are a small part of it (I wouldn't know don't have new guide)
we're talking about not everyone having it three months into roll out
plus some have it on Samsung and some on SA boxes even in same house
that is the debacle
not skewed at all |
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| reply to Jmartz
has the rollout stopped again? Still waiting for it on the SA8300HD? |
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dm145
join:2009-12-12
Clifton, NJ Reviews:
·Optimum Online
| said by pal1221:has the rollout stopped again? Still waiting for it on the SA8300HD?
great question
i asked it the other day in yahoo groups, no reply |
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 Jmartz
join:2000-07-20
Tenafly, NJ | reply to Jmartz
The other morning I was going through the channels and was amazed at how QUICK they were tuning.. I mean it reminded me of FIOS. It was nearly instant. It's now back to it's normal speed.
But proves that things can be speed up. |
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| My box changes channels fairly quick, so long as it isn't during the guide refresh period (11p-1a) |
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 momcat1No Relation To The Bobcat
join:2002-10-21
Wappingers Falls, NY | reply to xirian
We were told Wappingers didn't have any Samsung boxes. We have SA's. And no new guide. Just the old one that keeps losing the schedules. |
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dm145
join:2009-12-12
Clifton, NJ | reply to Jmartz
Still no word on roll out to sa8300's? |
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| said by dm145:Still no word on roll out to sa8300's?
I think they've pretty much given up at this point. No rollouts in over a month with no reason isn't a good sign. I wouldn't expect anything anytime soon. |
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RemyM
join:2005-02-14
Stamford, CT | said by anonn :said by dm145:Still no word on roll out to sa8300's?
I think they've pretty much given up at this point. No rollouts in over a month with no reason isn't a good sign. I wouldn't expect anything anytime soon. I doubt they've given up, more likely working on a fix for the bugs first. I'm still working with them to fix the bugs in DVR+, I don't need them pushing out a guide that will screw up my SA8300 too. |
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dm145
join:2009-12-12
Clifton, NJ | Understood
just wish they would acknowledge an issue and give an eta when it will resume |
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