| reply to dm145
Re: [iO] New Guide Rollout The guide sucks...it only shows like 5 lines of shows. The colors are bad. It really needs to be replaced. I have had the guide snice december on my SA boxes so that is a total lie. |
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| Even with all it's little quirks I have grown to like the new guide very much. Having the DVR fuctions intergraded into the guide is great.
In regard to showing only five lines of shows...hitting the expand button should solve that issue. |
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 Elite
join:2002-10-03
Orange, CT | reply to Jmartz
I recently replaced my two SA4200 SDs and my single SA4250HD with three of the "new" Samsung boxes with the new "optimum" logo. As a result, I've got the new guide on all 3 of the Sammys. None of my old SA's had the new guide.
Anyhow, two of my boxes have been experiencing major issues with the guide for the past 3 weeks or so. The guide will open then completely freeze. I'm unable to scroll through the guide nor exit the guide. I end up having to reboot the boxes.
Has anyone else seen similar issues? I'd really hate to have to go swap out two brand new boxes. I suspect my third Sammy also exhibits this behavior, but I don't use that TV ever.
Thoughts?
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QUAD!!!! |
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| I had massive problems like that with the samsung boxes with optimun logo. I had over 7 boxes at two locations. I did not have any problems with my 8300hd with thevnew guide so they switched me back to 4250hds all with the new guide and no problems. FYI almost everyone in the optimum stores was sawping out samsung boxes with both logos, my adavice keep your SA boxes as long as you can. |
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Elite
join:2002-10-03
Orange, CT | reply to Jmartz
I'd like to believe that the Samsung boxes have considerably faster hardware (RAM + CPU) than the SA boxes because they're many years newer, but I can't really back up that claim. I'd have to check the diagnostics on each box and gather some hardware details. Otherwise, the Samsung boxes seem slower to channel surf and faster doing just about everything else.
However, I never had an issues with my old SA's.
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QUAD!!!! |
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| reply to Elite
The one beef I have is that Cablevision should have worked out all of the quirks before sending the guide out to subscribers. It's far from perfect and I'm four months into having it.
There have been several software updates since November the latest being early this morning but the quirks still remain. Channel changing is torture. There is no program data in the guide after 10pm and the box will not save the 16:9 aspect ratio.
I've given up waiting for all this to be corrected and have gotten used to it all. That's not a good thing but we're at their mercy. |
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| The lag in channel changing has been a problem forever with Cablevision that they cannot seem to fix. My old Zenith addressable equipment with TCI Cable was much speedier. |
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| Slooooooooow, freezing up.....windows vista software? |
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| reply to Jmartz
Still have not gotten the new guide on the Woodbury system. Then again, not heart broken with all the issues reported. |
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Elite
join:2002-10-03
Orange, CT | reply to Jmartz
Called CV. My issue is a known issue. They gave me a service credit for $6.96 (2 days of service) after I asked for a credit. Absolutely pathetic.
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QUAD!!!! |
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| reply to ilsno
TCI cable ruled. |
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 OliasCloser to believingPremium
join:2004-05-08
Wayne, NJ | reply to Jmartz
Just got an email from Cablevision: "Your new program guide is coming. Drum roll please." I have a SA 8300HD and a SA 4200SD; I wonder if they'll upgrade both at the same time. You'd think in the over five months it initially rolled out they would finally get most of the bugs out. We'll see.
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A clock unwinds, a flower dies... |
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dm145
join:2009-12-12
Clifton, NJ | Just received same email
Funny thing is I never get emails from them about my service |
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Reviews:
 ·Optimum Online
| reply to Olias
said by Olias:Just got an email from Cablevision: "Your new program guide is coming. Drum roll please." I have a SA 8300HD and a SA 4200SD; I wonder if they'll upgrade both at the same time. You'd think in the over five months it initially rolled out they would finally get most of the bugs out. We'll see.
All SA box types in an area have been updated on the same night in the prior areas. |
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| reply to Jmartz
We now have the new guide on the SA DVR and the SA boxes. Not sure if I want it but we now have it on all the boxes. Hudson County NJ. |
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| reply to Jmartz
Re: [iO] New Guide Rollout The guide:
The Bad:
1) The "Past" section on the guide is obnoxious & worthless. Takes up precious guide space. Which now only shows 1 hour and quarter rather than 1 hour and a HALF. Remove the Past section and you will be able to see a full 2 hours.
2) No more color (red) for programs that are set to record. Only "red dot" in the programs section. So now you don't know if you have something already set for recording UNLESS you slide the highlighted "field" to that program field and look for the red dot.
Example: A program at the furthest right just peeking out, which you can ONLY see the first few characters of the program title, you have no idea if it's set to record, UNLESS you now slide over to that "field" ALL THE WAY to the END of the field to see the little red dot.
Before the WHOLE field was RED. No need to slide anywhere. You knew it was set to record.
3) Cannot "customize" recordings to your exact specific needs. It's a 2 step process now. Have to go to dvr section to customize any program.
Example: Want to record a program that's at 8:00pm - 10:00pm. but you ONLY want to record specifically from 8:27 to 9:15pm. You cannot do that now. 2 step process. First just record the whole show, THAN go to the DVR section and adjust it there. Before you could do that right at the initial recording setup.
Yes, I know about adding minutes/hours to the End of the show feature. The Start time feature is blacked out. You can't adjust it at all. (at this present time) Only adjustable from the DVR menu.
Also this is bad, because let's say you have 2 recordings PREVIOUSLY SET (days/hours ago)
One at 8:00pm-8:30pm, One at 8:00pm-10:00pm. And you want to record a New THIRD from 8:00pm-10:00pm. You obviously can't. It will clash. But you CAN record the third from 8:30-10:00pm. (provided you miss the first half hour) .....THE OLD GUIDE. Can't do that now with the New Guide. You would have to cancel it all and work backwards. First do the THIRD recording, than go to the DVR guide to adjust to 8:30-10:00pm ... then got do your other 2 recordings. Before you could do this at anytime, right from the guide.
The Good:
1) It's lightning quick.
2) Descriptions are bigger now. Including artwork for movies. (which could be bigger)
3) You can adjust the guide to only show favorites. |
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| reply to Jmartz
I pressed the guide button on the DVR today and the old screen came up and I had to again click on Guide to get to the new guide. Yesterday it went right to the new guide. |
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dm145
join:2009-12-12
Clifton, NJ Reviews:
·Optimum Online
| Update last night, been poking around
Pressing IO brings up first screen with six choices, channel guide/on demand/explore optimum etc...
Pressing guide button does indeed go straight to new guide
(Maybe your hitting IO by mistake)
Dvr button goes to old looking dvr screen, not sure if that's normal? |
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| reply to milan22
Well this just sounds like we're going backwards with features and functionality is worse and not user friendly. |
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