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pmd
join:2012-08-08
Manotick, ON

pmd to grrr

Member

to grrr

Re: PVR Drive Cycling

Here are other discussions on the HSUD problem. #1 has a list of all the "improvements" in September's update:

1. New SARA Firmware 1.93.14.1 Discussions (SA8300HD) Summary in Post 1
»www.digitalhome.ca/forum ··· t=156392

2. SA Explorer 8300HD Repair? (HSUD)
»www.digitalhome.ca/forum ··· t=156740

I hear my cable 8300 HD turning on and off by itself during various parts of the day
»communityforums.rogers.c ··· ht/false
pmd

1 edit

pmd

Member

I posted a summary of what I've learned over the last 2 weeks in the hopes others can spread the word and get Rogers' attention:
»communityforums.rogers.c ··· 41#M6641

I included Pritcc's post Sep. 30, 2012 in the Rogers forum:
".. submitted a complaint to the CRTC about the PVR problem: This is your reference number: 592676"
»communityforums.rogers.c ··· 97#M6597

elitefx
join:2011-02-14
London, ON

elitefx

Member

said by pmd:

I just submitted a complaint to the CRTC about the PVR problem....

While we all applaud your initiative unfortunately your efforts are for nothing. While the CRTC has approved Rogers as a cable service provider their mandate does not include the ability to tell Rogers how to deliver that service.

Been there, done that with the CRTC regarding Rogers not provisioning 3rd party modems last year......
Hooter
join:2009-08-17
Scarborough, ON

1 recommendation

Hooter

Member

For what it is worth, this was just posted on the Rogers Facebook page.

"Hi, Cisco has been engaged and is working on a fix. Thanks for your patience! @RogersNicolas"

pmd
join:2012-08-08
Manotick, ON

pmd

Member

I don't see any post by Rogers on Facebook - can you give a URL please?
Hooter
join:2009-08-17
Scarborough, ON

Hooter

Member

said by pmd:

I don't see any post by Rogers on Facebook - can you give a URL please?

»www.facebook.com/Rogers/ ··· nt_reply

pmd
join:2012-08-08
Manotick, ON

pmd

Member

Hooter, your URL on facebook has disappeared! Hmm.

elitefx
join:2011-02-14
London, ON

elitefx

Member

said by elitefx:

We're Rogers and we answer to no one...................

Yup.......